Windows 10: need more storage and disk space

I am having trouble getting windows 10 downloaded becuz of not having enough space

:)

 

disk space reduced after media creation tool

Hi Sarah,

One of the possible reasons why your disk space was reduced is due to an unallocated disk space on your partitions. For us to isolate your concern, we suggest that you check your device's partition. To do this, follow the steps provided below:

• Type Computer Management on Ask me anything and press
  Enter.
• Select Storage and click on Disk Management.
• Send us a screenshot.

We look forward to your response.

 

Low Disk space and no storage

Hi Katie,

There are times when your Windows PC will let you know that it's low on disk space to prevent information loss. When your PC doesn't have enough disk space, it will affect the performance of your PC. Please answer these questions so we can isolate the cause
of your concern:

• What troubleshooting steps have you done so far?
• How much disk space is available at this time? Can you provide me a screenshot of the current disk space?
• What is the current OS Build of your PC? Click the Start button, then type
  winver, and then press Enter to verify this information.
  

You can also visit this
article on how to free up more drive space to improve the performance of your computer.

We're looking forward to your reply.

 

Problem with Storage Space


Funny...on actually reading the title on that unrecognized status disk, it is titled Microsoft Storage Space. I was ust surprised to see it listed in the drive list.