Windows 10: Need support after failed Windows 10 activation after hardware change

Hi,I have a WIndows 10 installation and I recently installed a new motherboard and CPU. I knew that I needed to provide my license key again, but this unfortunately does not activate my Windows installation I get the error code 0x803FA067.I did go through the trouble shooter, which allows me to choose the "i recently changed my hardware" option, but this also does not help me activate my Windows installation. There is the possibility to contact support and I have read in this forum and elsewhere that the support agents typically are able to help in a situation like mine. However I have to pr

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Windows 10 Activation after hardware change

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Windows 10 activation after a motherboard change. Ideally, if you have signed in with the same Microsoft account before
the changes made, then as per digital licensing policy Windows 10 PC gets activated after running the activation troubleshooter.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• Did you upgrade the PC to Windows 10 or it came preinstalled with Windows 10?

• 
  Do you have the Product key?
  

Meanwhile, we would suggest you to refer the steps as mentioned in this article:

Activate Windows 10

Get help with Windows activation
errors



We would suggest you to get in touch with our Activation team and they will help you with the issue. Please refer the article

Global Customer Service phone numbers to get the Customer support number as per your country or contact our
Chat support team from the PC. Once you click on Contact support, a virtual agent will chat. Explain the issue and ask for a representative for consulting the issue.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

windows 10 reactivation after hardware change

I just changed motherboards, and When I follow the the steps listed in the "reactivate windows 10 after hardware change" support page, it gives me the message "unable to activate windows" message after I sign in and identify my device,
with no error code, just a subheader that says "can't activate windows 10 on this device, try again later."

 

Unable to activate Windows after hardware change

Hi,

Thank you for writing to Microsoft Community Forums.

Usually the error code 0xC004F213 comes when there is a hardware change done on the computer (like Motherboard or Hard drive). The Windows license is associated with the device hardware. If there is any significant hardware changes, such as replacing
motherboard or hard drive, Windows won’t be able to recognize the license.

I suggest you to try the troubleshooting steps from the article
Reactivating Windows 10 after a hardware change and see if Windows gets activated.

If you are using an OEM computer that came with Windows 7, and the motherboard has not been changed, then you can follow the steps to retrieve the product key that came with your OEM computer. To retrieve the product key follow the steps mentioned
below:

1. Type Command prompt in the search bar, that is on the taskbar.
   
2. Right click on Command prompt icon and select Run as administrator.
   
3. Type the command and press on Enter: wmic path SoftwareLicensingService get OA3xOriginalProductKey
   
4. You will find the product key.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator