Windows 10: Need to connect to TV from Custom Windows 10

Hi All,In our workplace l, we are using a custom Windows 10 image which is supplied by our Global IT team.We have several TVs in our company which can be connected wirelessly. Android and Iphone is connecting without issue.But when we try to connect with our laptop using Win+K, it shows cannot connect. On the TV screen it will show that user1 is trying to connect by after sometime it just goes away.I feel there may be some policy we need to check. All other troubleshooting like wifi change, drivers update is done.

:)

 

Unable to connect to Smart TV on Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while connecting the PC to TV. For further clarity on the issue, please respond to the questions below.

1. Have you connected both the devices to the same network?
   
2. Is this the first time you are trying to connect the TV?
   
3. Have you tried connecting the TV to any other PC?
   
4. Which build version of Windows 10 are you using currently?
   
5. What is the make and model of the PC?
   

Meanwhile, I would suggest you to refer the article
Fix connections to wireless displays or docks



In addition, I would also suggest you to refer the article
Network settings from the TV manufacturer and see if that helps.



If the issue persist, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Connect Samsung Smart TV to Computer

We suggest that you follow these steps:

• Connect your PC and TV in same network.
• Got to Start and click on Settings.
• Open Devices and chose Connected devices from the menu on the left.
• Click on Add a device.
• After the wizard finished, just click on your TV and follow the instructions.

Let us know how it goes.

 

connecting pc to tv

Hi,



Welcome to Microsoft community and thank you for posting your query.

Let me help you with your query.



I suggest you to go to the below link and try the suggestion provided.

Connect your computer to a TV (Steps applicable for Windows 10)

Getting started with Windows Media Center - Microsoft Support



Hope it helps. Please post in case you have any further issues, we will be glad to help you further.