Windows 10: Need to open a support ticket because i got hacked and hacker changed both email and...

Hello, just asking a question here i recently got hacked like 12 hours ago and hacker changed my Microsoft account email and password but I think i may have temporarily disabled the account and i also still have access to my account somehow at this current moment. I would kindly ask for a ticket to be opened as I don't want to lose my account. I also have a lot of proof towards it being my account. Would much appreciate thank you. * Changed to a question & moved from Office/subscription

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My Microsoft account was hacked and the hackers changed the email

Hi, I am Dave, I will help you with this.

When a Microsoft account is hacked and the hacker changes the associated Email, sadly it is no longer possible to recover that account, because any recovery codes will go to the hackers Email address, the only option is to create a new Microsoft account, then because this community is just a user to user forum, we do not have account access, you will need to contact Microsoft support directly to see if it is possible to move your purchases to the new account.

 

My account was hacked and the security info was deleted and changed to the hackers email which is ivn*******@rambler.ru, how do I recover my account?

My account was hacked and the hacker changed my security info from my normal email to *** Email address is removed for privacy ***

I tried calling, going through support, and every thing I try either denies my account existing or sends me to the support center where it'll say the same thing. How do I get support to get my account back? I have screenshots of someone from Italy changing my account and the email used to hack it. They logged into my EA account and there is nothing I can do but send a recovery email to the hackers email. Any suggestions?

 

Hacked email

Thank you for this very clear explanation. Unfortunately, I do not have the kind of specialized hardware or exchange account to do what you suggest.

I find the subject interesting and what you wrote has added to my knowledge on the matter.

Regards.