Windows 10: need to re-install intel display device driver

need to re-install intel display device driver

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Problem with intel and Geforce Display driver

Hi Marcus,



Thank you for posting your query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

For a better clarity of your issue, please answer these queries below:

• Do you receive any error code or error message?
• What is the make and model of the pc?

I would like to inform you that, you need to login to the PC using the Microsoft Account, to check, if that helps.


Also, I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.



I suggest you to sign out from the current user account, restart the PC and login to the either administrator account or the Microsoft account to check, if that helps.



Then refer to the Microsoft article link below and check, if the issue still persists.



Sign in with a Microsoft account:

http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

This issue could occur due to corrupted or incompatible display adaptor device driver or graphic card driver on your system.

Please follow these methods below, and check, if it helps.

Method 1:



Uninstall and reinstall the Intel and Geforce Display driver and check, if it works. Refer to the following steps to uninstall the Intel and Geforce Display driver from the Device Manager.



a. Click on Windows key + X and then, select Device Manager.

b. Locate and expand Intel and Geforce Display driver in the Device Manager Window.

c. Right-click on the Intel and Geforce Display driver and click on “uninstall".

d. Restart the computer and check, if it works.

e. Download the latest Intel and Geforce Display driver from the manufacturer’s website and reinstall it.



If the issue still persists, follow the Method 2.

Method 2:

This issue occurs due to the outdated Intel and Geforce Display drivers may not be compatible.

The Intel and Geforce Display drivers could be compatible with the previous version of Windows, rather than Windows 10.

If the issue still persists, I suggest you to uninstall the Intel and Geforce Display drivers and reinstall the latest Intel and Geforce Display driver in compatibility mode and check, if it works.

Follow these steps to install the Intel and Geforce Display drivers in compatibility mode.

1. Download the latest Intel and Geforce Display drivers from the manufacturer’s website.

2. Right-click on the setup file and click on "Properties".

3. Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode” and select previous Operating System from the drop down.

4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Please refer to the below article “How to: Install and Update drivers in Windows 10” by Mr. Andre Da Costa to update the drivers:

How to: Install and Update Hardware Drivers in Windows 10


Windows Update may have updated drivers available that may be relevant to your current issue. Many times, updated drivers are listed in the "Optional" section of Windows Update. Install any pending updates on the pc to check if that helps.

Please feel free to contact us with more information, if you face any issues with Windows.



Thank you.

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Intel HD Graphics Display Driver Windows 10

Hi Harpinder;

First, I want to thank you for replying and offering a possible solution to this problem. It is appreciated.

Second, don't assume that I didn't follow instructions or that I don't use web search (google/bing). I do. I use it heavily.

Third, the solution and instructions given did NOT work for me. No matter what I did - including extracting the Intel drivers and pointing the update drivers action to the extracted folder - I could not get the update to install. It always gave me the
"you have the latest drivers" response. However, you did prompt me to think about another process I might try...

Forth, what did work for me is this...

• Download the Intel HD5000 drivers from this location. It is OK just to download the exe. But do NOT run the installer... just save it: Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]
  
• Open Device Manager
• Open properties for Display Adapters > Intel HD Graphics 5000
• Click Driver tab and then Uninstall button.
• In the uninstall confirmation box, click the checkbox to "Delete the driver software for this device"
• Click OK to proceed with the delete. The system will need to restart, and when it does it will come up with the Microsoft Basic Display driver listed in the Device Manager > Display Adapters.
• Do NOT run scan for new hardware.
• Run the Intel HD5000 driver installer that was downloaded in step #1.

Those are the steps that worked for me. It would be great to hear feedback on the steps that worked for others.