Windows 10: need to recover files documents, mp3 and jpg. after accidentally losing them when doing a...

Original problem -- on my Samsung J7 was trying to free up space by deleting large files video, etc. from the SD card. Kept getting the message "couldn't delete file". Did a bunch of reading in forums as to why SD card wouldn't let me delete. Watching this YouTube https://www.youtube.com/watch?v=hm_lAxkl5tY and following their instructions at the command prompt to do a disk clean. Well, I just kept selecting different disks to clean not realizing I was deleting the wrong files because it wasn't solving my problem, it was wiping out data on my E: drive.. Fortunately I have an external hard drive, where "most" of it had been recently saved, but when I try to copy the files from the External Drive - it looks like they are copying to E:, but then nothing is in my computer files after I unplug the external drive. I would like to get these files recovered to my E: drive on my Windows 10 desktop. The C: drive appears unaffected. Even after doing the diskclean, it didn't solve my SD card not deleting issue, so now I have 2 problems!


on the above YouTube, there is a website where they sell their "data recovery" software, but before I do that, I wanted to ask here first..... is this something I can fix myself? Do I need to create a new partition on my disk, since I probably deleted it? Just as guess, as to why I'm not able to copy doc and jpg. files from External drive back to my PC......


also, I tried doing a System Restore and that did not work -- said possibly due to my anti-virus program. So, I uninstalled the program as per the Bitdefender website recc's. and re-ran the System Restore and it still did not work.



thanks so much

Laura

*** Email address is removed for privacy ***

:)

 

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.Recover shredded document in Word

Hi Janice,



Thank you for writing to Microsoft Community Forums.



We would suggest you follow the steps mentioned below and check if it helps.

1. Open word application and click the File tab.
   
2. Click on Info > Manage Document >
   Recover Unsaved Documents.
   
3. A list of unsaved files are shown.
   
4. Look for the file try opening and saving it.
   

You can also refer to
Back up and restore your files under the section Restore your files for more details.





Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.



Manjunath H

Microsoft Community - Moderator

 

Recover files from Flash drive

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