Windows 10: need to update my account for payment

my account has not been working for some time now, need to update my account for payment and upgrade

:)

 

not accepting payment

Hi Ryan,

One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

Troubleshoot problems with payment options and follow the suggest troubleshooting steps.

Let us know what happens after following the suggested troubleshooting steps.

 

Trouble processing payment

Hi Johannsson,

Payment issues occur if there is an issue with your account or your payment cards need an update. To resolve your concern, we recommend to check and follow the steps in this article:

Manage your payment options online.

If the issue still persists, we suggest contacting
Xbox Contact Support. They can help you to update your account.

Also, refer to this
link on how to Troubleshoot problems with payment options.

We look forward to your response.

 

APO Option for Microsoft Account Payment Options

• Where are you trying to add the APO address?
  

Under "Account">""Payment Options">"Add Payment Option">"Choose Payment Option to Add">"Add a credit card or debit card", the drop down menu for "State" does not include AE or AP.

• Are you getting any error message while updating the address?
  

When I put "APO" in the "City" field, the error is: "Check the city in your address. There appears to be an error in it."