Windows 10: Neither "Portable Devices" nor "Other Devices" are present in Device Manager on my laptop...

I have a laptop that I'm finally able to set up and use properly. However, before I can manage my other, portable devices I noticed that, when I view the Device Manager, neither "Portable Devices" or "Other devices" are present as options. I believe this explains why - despite happily charging from my completely functional usb-a port - none of the devices I have attempted to connect to my laptop have registered.Why is this?Have the drivers been moved under a different options?Most importantly, how can I fix this to install the appropriate drivers for my devices?

:)

 

Portable device not recognized by device manager

Hello,





A corrupted driver, missing driver, and hardware issue are a few of the reasons why you are experiencing challenges connecting a device to your laptop. Before we proceed, we would like to confirm the following:

• You’re using the same Windows 10 build as your laptop.
• You’re connecting the portable device using the same cable cord.
• You’re using the same version of the driver on your desktop and laptop.

If the statements above are all correct, there's a possibility that it is hardware related. To further isolate your concern, we suggest that you try to connect the portable device using a different port on your laptop.



We are looking forward for the response.

 

Portable Devices in Device Manager

When I go into Device Manager, click 'view', and check show hidden devices, I find portable devices that lists 20+ devices. Just looking at them tells me it occurs when I plug in a USB thumbdrive. My question is it okay to delete all of them? Is there an app or a cleanup function that's supposed to clean these up?

 

No hardware listed in Device manager?

I don't konw whathappend but in Device manager and in my Network connections there is nothing where there used to be a Modem listed and all my hardware in Device Manager. What happend and how do I fix this?