Windows 10: Netflix App keeps asking for username and password...

Hey guys,

i have the netflix app and everytime i reboot or start it after a few hours i get prompted to login.
it doesnt save my login info. is ccleaner maybe cleaning something it shouldnt.

i shouldnt have to login everytime i use this app...

thanks !

:)

 

Netflix

Hi Marshall3,

There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Netflix application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Advanced options.
  
• Click Reset.

If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Uninstall.

Let us know how it goes and we'll assist you further if needed.

 

Why is windows security asking for username and password

Hi,

To isolate the issue, please provide the following information:

• Are you referring to either the Microsoft Security Essentials or the Windows Defender? If not, please specify which Windows security utility is asking for your username and password.
• Does the issue also occur when you try to connect to other Wi-Fi networks?
• What username and password is being asked (e.g. Microsoft Account, etc.)? If it's other than your Microsoft Account, please specify which account.
• What happens when you try to enter your username and password?
• Were there any changes made on your computer prior to the issue?

Regards.

 

NetFlix App

Hi Adrianoe,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

• Do you receive any error message?
• Is the issue confined to Netflix apps?

Try the below methods and check:

Method 1:

I would suggest you to run “Windows UI App Troubleshooter” to diagnose the exact issue. Check if it runs fine:

Refer the following link to run the troubleshooter.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Method 2:

Uninstall the App, restart the system and then try re-installing the App from Store.

Follow these steps.

a) Right click on the Netflix, click on
Uninstall.

b) Click on store.

c) Search for Netflix App.

d) Click on Install.

Keep us posted if you face any issues on windows in future. We will be glad to help you.