Windows 10: Netflix App se queda cargando video en windows 10

la aplicacion abre perfectamente, muestra el contenido, pero cuando le das al boton play se queda cargando el video y no hace mas nada. la aplicacion antes trabajaba perfectamente.

encontre este proceso RunTimeBroker.Exe ejecutandoce con netflix app

asi se queda la aplicacion de netflix ///// y este es el proceso Runtimebroker

necesito ayuda por favor ya actualice los drivers y tambien la app y nada

:)

 

Windows 10 Netflix App

Hi Brennan,

To help you regarding with the issue on displaying Netflix app on 2nd monitor (TV), kindly give us details on the following:

• Is this issue isolated to Netflix app?
• Did you make any changes before the issue started?

In the meantime, you can try these steps:

• Press Windows + P.
• A side window pane should appear on your PC screen saying Project.
  
• Select Duplicate from the list.
• Then check if Netflix will now play video on the 2nd screen (TV).

We look forward to your response.

 

Netflix and Windows 10 .

Hi Nishkaam,

There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

• Close the Netflix app.
• Turn off the firewall and antivirus software on your computer.
• Now, launch the Netflix app.
• Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
• You should be able to access Netflix now.

Let us know if you need further help.

Regards.

 

Windows 10 Netflix App

I have tried that solution. To no avail. It appears to be just the netflix app.

We have not made any changes to the computer or the TV. We have tried different HDMI Cables, different HDMI inputs, different outputs. Any other troubleshooting advice?