Windows 10: NETFLIX on Windows/Microsoft Store Apps

My Netflix turns into black and white when I play some titles on full screen, it works fine on maximize or any other mode, but turns into Black and White when I switch into full screen.


Not only occur in the movies, but all on the app itself, so far I found it on two titles, Black Mirror and Money Heist, and in my case it's working just fine when I watch those title on any other platform, such as mobile version or even on Firefox, this issues only occur when I played it on the Windows Apps, I found it really annoying cause it's the only platform I can have the full 4k resolution and the sharpness of the video when watching on PC, noted that Microsoft Edge and Mozilla Firefox could offer the same resolution but already tried and compared that the video quality are still better to watch on the Netflix Windows apps.


So, please, is there anyone can help me to fix this issues? I saw some people are also experiencing the same issues, just still cannot find any clues or resolve on the forum or internet.

:)

 

Microsoft is purging a lot of low quality apps from the Windows Store

"Microsoft is sending emails to some Windows Store developers informing them that their apps have been removed from the Store for violating its quality standards."

"Neowin reports that app developers have been receiving these emails over the past couple of days:

In its latest review of the Store, Microsoft is evaluating if the published apps are good enough to be listed in the Windows Store. This includes publicly available apps as well as private beta apps. Additionally, Microsoft is also asking developers to delete any promotional campaigns for their apps to prevent advertising charges. Similarly, app name reservations are also being nullified; which means that if your app is unpublished, there's no guarantee that you'll be able to republish it under the same name.

Officially, the policies for the Microsoft Store says that apps must have "distinct and informative metadata" and "provide a valuable and quality user experience". There are also some specific standards that must be in the apps, including having a name that is not similar to another app or device, along with offering a description that is accurate about its features and functions.

There have certainly been many Windows Store users who have complained over the years about the large number of apps published that are clones of other apps or ones that are simply poorly made. Hopefully, this new move by Microsoft will help to curb these issues, at least for now."

Microsoft is purging a lot of low quality apps from the Windows Store | Windows Central

 

NetFlix App

Hi Adrianoe,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

• Do you receive any error message?
• Is the issue confined to Netflix apps?

Try the below methods and check:

Method 1:

I would suggest you to run “Windows UI App Troubleshooter” to diagnose the exact issue. Check if it runs fine:

Refer the following link to run the troubleshooter.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Method 2:

Uninstall the App, restart the system and then try re-installing the App from Store.

Follow these steps.

a) Right click on the Netflix, click on
Uninstall.

b) Click on store.

c) Search for Netflix App.

d) Click on Install.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

netflix app

Hi Thomas,

This issue may arise due to a corrupted app or an outdated one. To help you resolve your concern, kindly uninstall the program in the Control Panel and then install Netflix in the Windows Store app. Type Windows Store app in the search field under taskbar
and then log in using your Microsoft account.

For more troubleshooting steps we suggest that you contact
Netflix support for better assistance.