Windows 10: Netflix, Spotify and iTunes or lack thereof!

Discus and support Netflix, Spotify and iTunes or lack thereof! in Windows 10 Software and Apps to solve the problem; I bought a new laptop yesterday with Windows 10 on and have had at least 5 failed attempts to download Netflix, Spotify and iTunes. I have run the... Discussion in 'Windows 10 Software and Apps' started by AndreaCoates3, Jan 31, 2019.

  1. ANDREACOATES3
    AndreaCoates3 Win User

    Netflix, Spotify and iTunes or lack thereof!


    I bought a new laptop yesterday with Windows 10 on and have had at least 5 failed attempts to download Netflix, Spotify and iTunes.


    I have run the fix that was suggested on the 12th January but it still isn't working. Can you please help me with this as I am now starting to hate Windows 10

    :)
     
    AndreaCoates3, Jan 31, 2019
    #1
  2. MONICA CAM
    Monica Cam Win User

    Netflix

    Hi Marshall3,

    There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

    I suggest that you reset your Netflix application by following the steps provided below:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Advanced options.
    • Click Reset.

    If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Uninstall.

    Let us know how it goes and we'll assist you further if needed.
     
    Monica Cam, Jan 31, 2019
    #2
  3. VANESSA YAR
    Vanessa Yar Win User
    Netflix and Windows 10 .

    Hi Nishkaam,

    There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

    • Close the Netflix app.
    • Turn off the firewall and antivirus software on your computer.
    • Now, launch the Netflix app.
    • Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
    • You should be able to access Netflix now.

    Let us know if you need further help.

    Regards.
     
    Vanessa Yar, Jan 31, 2019
    #3
  4. HAIRY SCOT
    Hairy Scot Win User

    Netflix, Spotify and iTunes or lack thereof!

    Spotify


    I have just discovered two Spotify entries in the StartUp list in Task Manager.
    However there is no trace of Spotify elsewhere in the system.
    I went through the registry and deleted every reference to Spotify that could find, although some refused to be deleted.
    That made no difference.
    The store shows that Spotify is installed. Which is strange.
    However I found an entry in the Apps list in Start Menu, clicked uninstall and that cleared the problem.
     
    Hairy Scot, Jan 31, 2019
    #4
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Netflix, Spotify and iTunes or lack thereof!

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