Windows 10: Network Adapter BSOD loop, 0x000000c8

I recently upgraded to windows 10 and I am still running the windows 7 drivers for my Killer Wireless-N 1103 Network Adapter. Whenever I download or upload at high speeds I get a BSOD "IRQL_UNEXPECTED_VALUE" bug check code 0x000000c8, which would be at least once a day. I'm positive that the network adapter is causing the issue, as Blue Screen view tells me that ndis.sys, nwifi.sys, tcpip.sys and ntoskrnl.exe are causing the BSOD. I went about updating the drivers to solve the issue, and the installer told me I need to uninstall "Qualcomm Atheros Killer Network Manager". However whenever I try to do this, I get another BSOD "MEMORY_MANAGEMENT" bug check code 0x0000001a , caused by ntoskrnl.exe as in the previous BSOD. This is what makes me so positive that the network adapter is causing the issue.

So whenever I try to download something, I get a BSOD. When I try to solve the issue, I get a BSOD. This has been going on for over a month. Any help would be appreciated.

:)

 

BSOD with SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (igdkmd64.sys) 1-2 minutes after getting a network connection

Upgraded my laptop with no problems but my other PC is getting the BSOD with the message SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (igdkmd64.sys).

It only happens when I get a network connection after a minute or so. I have tried various different network adapters with no joy. If I restart without an adapter plugged in, everything seems stable and I do not get any BSOD until I plug the adapter again

 

No network adapter + automatic repair loop

Hi Emily,

Thank you for posting in Microsoft Community.

1) Does it show any error sign under network adapter?

It sounds like you need to download and install the network adapter driver from the support page at the motherboard manufacturer website.

suggest you to run the network troubleshooter and check if it helps.

1) Press Windows + X and then click on
Control panel.

2) Select Troubleshooting and in the left pane select
View all.

3) Now select Network Adapter and follow the
on screen instruction.

I also suggest you to disconnect all external devices and then try to install the drivers once again and check.

You can refer to the Microsoft help article for the blue screen and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please reply to us with the status of the issue.

Thanks.

 

Welcome to the forums kingfeek. You will need to get the manager removed, then install just the driver and not the software. I will search for a link for you. For now, open its settings and disable the manager. Then we can try removing it and installing just the driver.
Also try temporarily disabling your antivirus to uninstall the network manager.

 

This link has a removal tool, it works for MSI but may be worth a shot on your system.

How to fix issues with Killer Lan

 

I disabled all PC monitoring, network monitoring etc. in the manager itself. When I tried to exit, it said to quit out of the application I'd need to do so from the system tray, but oddly enough it doesn't show up in the system tray. I tried uninstalling with anti virus disabled, but got the MEMORY_MANAGEMENT BSOD again. I will try the uninstaller you suggested and report back.

 

I have the driver only package downloaded and ready to install, but I tried the link for the 64 bit Killer Cleaner and I'm just brought to the Killer Networking home page. I looked around the website but can't find anything related to Killer Cleaner

 

Hang on I just found the software on a backup server for the website, downloading now.

 

Thank you very much, that remover has gotten rid of the Killer Manager software. I have the new drivers extracted from the .zip file I downloaded but I don't see any .exe installer application or anything. How should I go about installing them?

 

Okay the MSI forums mention going to device manager and doing it that way, I'll try that

 

Okay, good that it worked. Now go to device manager, go right click your network adapter

Attachment 43211

Then select the browse option, and navigate to where you have the driver located.

Attachment 43212

 

Windows told me the driver installed successfully. I thought everything was finally solved until I tried to browse the Internet. Chrome is telling me I'm not connected to the internet, even though my laptop is able to connect to my wireless network. The WiFi symbol in the system tray is telling me I'm connected, but when I open Network and sharing center, it says I'm not connected to any network at all.

 

Can you post a screenshot of your network and sharing center

 

I'm on mobile so the best I can do is send you a link to a tweet with the images.

Feekra on Twitter:
And yes my WiFi network is actually called "Anal beads".

 

Have you rebooted? If you have, the driver you downloaded was for what Windows version? You may try a Win 8 version to see if it works. Also, try running the troubleshooter.