Windows 10: Network adapter driver randomly lost, only works again after restart

Hi everyone,


recently my windows 10 randomly disconnected from the internet. the WIFI icon became a globe icon instead, but if I clicked the icon, the pop-up list would show no SSID, or the pop-list only showed no internet connections.






checked the Device Manager, the Network Adapter looked fine






but every time after I ran a troubleshooting, the device manager told me that the driver of my network adapter was gone.




In the control panel network settings, the WIFI icon becomes



any actions like "disable device/uninstall device" will only cause the device manager becomenot responding. therefore, only a restart will temporarily solve this problem, until the next random disconnection happens.


By the way, whenever this problem happens, restart will take for a really long time then gives me ablue screen which tells me something wrong and begins counting from 0% to 100%.


At first I thought it may be my network adapter's fault, so I changed my Rosewill to the Tp-Link. however, it still happens.


I've tried many solutions, from reinstalling the driver and device to reset the windows network settings, but none of them worked. I was wondering if anyone could help me with this problem, thank you!



Btw, I also used to suffer from a problem that my computer would automatically shutdown instead of go to sleep after had been idle.

It turns out something wrong with the intel proset/wireless software. after uninstallation/reinstallation, this problem was fixed hopefully this information is related to my current problem.

:)

 

Windows 10 driver adapter not working

Hi Lewis,

Thank you for posting your query in Microsoft Community.

I suggest you to uninstall the network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select
  Uninstall.
• Restart the computer for automatic installation of network adapters and check if the changes are effective.

Update network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Update option.
• Restart the computer and check if the changes are effective.

Hope it helps.

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community

 

Wireless Adapter not working

Hi Nabil,

Thank you for keeping us updated on this query. We will assist you in resolving your issue.

Method 1:

Step 1: Update network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Update option.
• Restart the computer and check if the changes are effective.

Step 2: If the issue persist, I suggest you to uninstall the network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Uninstall.
• Restart the computer for automatic installation of network adapters and check if the changes are effective.

Hope this helps !



We are happy to assist you with any issues pertaining to Windows.



Thank you.