Windows 10: Network Adapter Resetting and Encountering Errors Every 5-10 minutes

Hi, I bought an Aegis R prebuilt PC from MSI about a month ago and ever since it arrived at my place, every few minutes my network adapter Intel Wireless-AC 9462 resets and interrupts my internet connection. In Event Viewer, all of this pops up whenever it happens:Level: Date: Source: Event: Category: Message:Information 3/1/2024 2:40:50 am Netwtw10 7021 None 7021 - Connection telemetry fields and analysis usageInformation 3/1/2024 2:40:47 am Netwtw10 70

:)

 

Resetting Network Adapter

While I have read several suggestions for resetting the network adapter, they all involve rebooting the PC. I am wondering why the Windows Network and Internet troubleshooter doesn't reboot after resetting the adapter? Whatever it does appears (mostly) to solve my network connection issues and a solution that doean't involve rebooting would be an improvement.

 

I keep losing my WiFi adapter

I tried the Option 2 approach but kept getting the Error NetSetupDeleteObjecton Network Adapter error (0x80070005) error, even after a dozen executions of the command. That seemed like it was going nowhere so I tried Option 1. After completing the reboot in Option 1, I never got the dialog that asked if I wanted to make the computer discoverable, even after a significant wait. Do you have any further suggestions? I'm going to move on to "Compumind's" suggestion in the meantime and see if that helps.... - - - Updated - - -

I started working my way down the list.

1. Both the ipv4 and ipv6 resets said "access denied!". However, the mere attempt worked *briefly*, then the WiFi went down again.
2. I disabled and re-enabled the network adapter. Again, it worked *briefly*, then I lost the WiFi again.
3. I tried to disable the antivirus but couldn't find a setting for that so uninstalled it entirely. I got the WiFi back and this time it stayed on for several hours instead of a few minutes so I assumed it was fixed. Then I installed the new Avast One and the WiFi is still working so I'm assuming that all is well finally!

Thank you for this list of suggestions!!!

 

Issues with network adapters

Hi Alfonso,

To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
IP from the new network. Kindly follow the steps below:

• In the search box on the taskbar, type Identify and repair network problems, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.