Windows 10: Network and sharing says internet is unknown Win10

I am connected to wifi and everything works perfectly. However, I wanted to investigate my internet options and settings so I went to the Network and Sharing Center. I've seen videos of others doing this and it shows their internet connected. Mine says Unknown "the service to detect this status is disabled". When I go into advanced sharing settings it shows that network discovery is on. Additionally if I go into Network Connections it says folder is empty. I believe my PC has been like this for a long time and I can never find a fix.

:)

 

Network Sharing Centre says Not connected, but PC has internet access?


I have a Win10 Pro machine upgraded from Win7 Ultimate. All was well with Win10 until the network and sharing centre stopped believing I was connected to the internet, despite being able to connect just fine. That is, the "View your active networks" just says "You are not currently connected to any networks", but my ethernet adapter settings say I'm connected, and indeed I am.

For a while, this was "OK" because seems to have been operating as a Public network, but now it's completely gone and I cannot get network shares to work at all. This is now causing hassle!

I have tried:

• Disabling the adapter and Enabling again.
• Uninstalling the adapter and reinstalling it, with a reboot.
• Tried all the network troubleshooters, multiple times. They all report 'couldn't identify the problem'.
• Running "netsh winsock reset", and also "netsh interface ipv4 reset", "netsh interface ipv6 reset", with reboot
• Reinstalling the adapter from the latest Intel i218-V driver (was using 2015 MS driver), with reboot.
• Restarting multiple services, such as the Network List service.
• Running the intel adapter selftest suite: no issues found.
• Resetting some services to be "Automatic" start from Manual.
• Removing a bunch of registry keys in the HKLM\System\CurrentControlSet\Network tree and forcing their regeneration by reinstalling the ethernet adapter driver again.

My only hint of success is that when I reinstalled the adapter driver, for a second or so the view active networks did change to suggest it was looking for a location, but then very quickly reset back to 'not connected'.

I'm getting a bit desperate....

Is this a real bug in Win10 or is there some config setting that can be changed or reset?

If (and I really don't want to, because it will invalidate at least one software license) I had to reinstall Windows, how would I do so given that I only have old Win7 install media?

Do MS have any useful support service these days?

 

Network Sharing

Hi Arya,

Thank you for writing to Microsoft Community Forums.

Provide us additional information to assist you better with this issue:

1. Are you trying to share the wireless network connection from Windows device to phone?
   
2. What is the make and model of the phone?
   
3. Which version of Windows is installed on your device?
   

Refer the article ‘Which version of Windows operating system am I running’
to provide the details.

If you’re referring to sharing the Wireless network connection in Windows 10, I suggest you to follow the steps mentioned below.

1. Press Windows + I key on your keyboard and click on Network & Internet.
   
2. On the network & Internet page, click on ‘Mobile hotspot’.
   
3. ‘Turn On’ Share my Internet connection with other devices under Mobile hotspot.
   
4. The default network name and password will be available under Mobile hotspot.
   
5. Enter the same password on the device which you’re trying to connect and check the status of the issue.
   

If you’re trying to share the internet connection, then refer the article
Use your PC as a mobile hotspot
for more information.

If you’re referring to ‘File sharing’, I suggest you to refer the section ‘How do I troubleshoot sharing and folders’ from the article ‘File
sharing over a network in Windows 10’.

Get back to us for further assistance on this issue. We will be happy to help you.

Regards,

Muralidhar

Microsoft Community Moderator

 

Unable to share internet connection"Internet Connection Sharing is currently enabled for connection 'tunnel_32769'

Hello Graham,

We regret the inconvenience and we also appreciate the time and effort you have put in to resolve the issue. Let me assist you.

Before we proceed further, let us know a few more details on the below questions.

• 
  What is the make and model of the laptop you are using?
  
• 
  Did you make any changes to the computer prior to the issue? Is it an abrupt issue?
  
• 
  Did you verify if the Internet connection Services is running?
  
• 
  Are you normally connect to internet even when the network sharing fails?
  
• 
  Do have any System Restore point set in Windows prior to the issue?
  

We also need which of the following cases of network sharing applies to your case:

1. One laptop using its Ethernet connection for Internet access and its WiFi adapter to broadcast.

2. One laptop that is connected to the Internet through a mobile USB modem and broadcasts the wireless network through its WiFi adapter.

As an initial recommendation, I suggest you to check if the following steps help to resolve the issue.

Step-1. Disable wi-fi adapter.

Step-2. Enable it again.

Step-3. Create wi-fi hot spot again.

Step-4. Now share network connection from where internet is connected to wi-fi hotspot adapter.

Write to us with the updated status and the required information related to Internet connection Sharing in Windows, for us to be able to assist you further.

Thank You.