Windows 10: Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10

Discus and support Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10 in Windows 10 Network and Sharing to solve the problem; So, I have a really strange problem, I am looking for thoughts. I have a system running Windows 10 Pro. It has run fine for years. A while back, I... Discussion in 'Windows 10 Network and Sharing' started by AlanB3, Jul 5, 2018.

  1. AlanB3 Win User

    Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10


    So, I have a really strange problem, I am looking for thoughts. I have a system running Windows 10 Pro. It has run fine for years. A while back, I started getting an error that my network cable was unplugged. I checked the cable and it was plugged in normally. I replaced the cable and it still generated the same error. I have two network adapters on the system. I moved the cable to the second adapter and the problem went away. The system worked fine for months.


    Some time later, I started getting the same error on both adapters. I would get the "network cable unplugged" error no matter what adapter I had the cable plugged into. I once again tried additional cables to no avail. I tested a different router and it changed nothing, as well.


    I purchased a new NIC and installed it into the machine. Adding a third NIC changed nothing. It still showed that the network cable was unplugged. I went into properties and tried different negotiation, i.e. I tried auto, TX 100, half duplex, full duplex, etc and it made no difference. I updated all the drivers and even got the factory Realtek driver for one of the NIC's rather than using the Microsoft driver. Nothing worked.


    I was about to give up when the April Creator's update came up. I did the update and the problem corrected itself. The computer worked perfectly until yesterday. Now, I am suddenly getting the same error again with the April Creators' edition. I have tried new cables, etc, but I am up against the same wall as I was before.


    So we are clear, the device manager says the device is working properly. I plug the cable in and it is detected. It starts the identification process and then almost immediately says "network cable unplugged." If I wait a few seconds, it again detects that it is plugged into the router, but a few seconds later, it will gain say "network cable unplugged."


    Does anyone have any thoughts?

    :)
     
    AlanB3, Jul 5, 2018
    #1
  2. AlanB3 Win User

    Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10

    So, I have a really strange problem, I am looking for thoughts. I have a system running Windows 10 Pro. It has run fine for years. A while back, I started getting an error that my network cable was unplugged. I checked the cable and it was plugged in
    normally. I replaced the cable and it still generated the same error. I have two network adapters on the system. I moved the cable to the second adapter and the problem went away. The system worked fine for months.

    Some time later, I started getting the same error on both adapters. I would get the "network cable unplugged" error no matter what adapter I had the cable plugged into. I once again tried additional cables to no avail. I tested a different router and
    it changed nothing, as well.

    I purchased a new NIC and installed it into the machine. Adding a third NIC changed nothing. It still showed that the network cable was unplugged. I went into properties and tried different negotiation, i.e. I tried auto, TX 100, half duplex, full duplex,
    etc and it made no difference. I updated all the drivers and even got the factory Realtek driver for one of the NIC's rather than using the Microsoft driver. Nothing worked.

    I was about to give up when the April Creator's update came up. I did the update and the problem corrected itself. The computer worked perfectly until yesterday. Now, I am suddenly getting the same error again with the April Creators' edition. I have
    tried new cables, etc, but I am up against the same wall as I was before.

    So we are clear, the device manager says the device is working properly. I plug the cable in and it is detected. It starts the identification process and then almost immediately says "network cable unplugged." If I wait a few seconds, it again detects
    that it is plugged into the router, but a few seconds later, it will gain say "network cable unplugged."

    Does anyone have any thoughts?
     
    AlanB3, Oct 25, 2018
    #2
  3. stocktiki Win User
    "Network cable unplugged" - but it is plugged in..


    Hoping some of the Windows ninjas can help.

    Running Windows 10 Pro on a Dell XPS 8500 desktop/tower. Hard wired Ethernet from Dlink router to PC.

    Had been working great for months. But all of a sudden (yesterday) - getting this message from "Net Connections." Ethernet, network cable unplugged (Realtek PCIe GBE Family Controller). It's strange because it had been working. The PC has WIFI so it's connecting that way.

    Here's what I tried so far:

    1. Plugged in Ethernet directly from cable modem. Same error.
    2. Connected another device to router. It works.

    Seems like it's some kind of issue with PC itself - either hardware failure or driver corruption ? Would there be a problem with deleting the Realtek PCIe GBE Family Controller in the Control Panel>Network and Internet > Network Connections - restarting and see if that fixes the issue.

    Any other suggestions?


    Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10 [​IMG]
     
    stocktiki, Oct 25, 2018
    #3
  4. Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10

    Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10

    What is the exact make and model?

    Open Start, type: system information

    Hit Enter

    Click System summary

    Look in the right pane

    Copy the system sku info into reply here.

    See example: https://imgur.com/qzektpA

    It could suggest you need to update your chipset drivers and BIOS.

    I recommend you update the most critical ones: BIOS, Chipset

    Try resetting your BIOS defaults:

    https://www.groovypost.com/howto/reset-pc-bios-...

    If that does not work and you have a desktop computer...

    Power down

    Unplug it

    Open the system unit

    Remove the CMOS CR-2032 chip

    Plug it in, start the machine, wait 10 seconds

    Power down, unplug it, reinstall the CMOS CR-2032 chip

    Plug it in again, power up
     
    Andre for Directly, Oct 25, 2018
    #4
Thema:

Network Cable shows as "Unplugged" when it is in fact, plugged in properly - Windows 10

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