Windows 10: Network controller is missing driver.

I have an Acer Aspire A515-57 laptop that runs on windows 11, I had to reset it and now the network controller is missing its driver, to compound this issue the network controller is stating that its manufacturer is unknown and none of the numerous drivers I have downloaded off of the Acer page itself have worked. I would love if anyone could help me with this.

:)

 

After Windows 10 update, network driver missing

Hi,



Thank you for posting your query in Microsoft Community.

Apologize for the difficulties that you're experiencing in Windows 10.

Not to worry, we’re here to help you out.



It appears that the drivers might be incompatible with Windows 10.

Let us follow the below steps, and check if it helps.



Step 1: Initially, I suggest you to run Network Adapter troubleshooter.

Network Adapter troubleshooter finds and fixes problems with wireless and other Network Adapters.

• 
  Press Windows key + X key and Select
  Control Panel
  
• 
  Select Troubleshooting.
  
• 
  Select View All on the top left corner.
  
• 
  Run Network Adapter troubleshooter.
  

Step 2: Install the driver in compatibility mode

Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click on the setup file of the driver and select
  Properties.
• Select Compatibility tab.
• Place a check mark next to Run this program in Compatibility mode and select
  previous the version of Windows (Windows 8) from the drop down list.
• Let the driver install and then check the functionality.
  

Hope it helps.



Let us know the status, we are glad to assist you further.

 

Windows 10 missing network controller driver

My win10 network controller driver is missing. Please help.

 

Network Controller Driver Missing

If you're unable to connect to WiFi on your newly built PC with the ASUS B650 Plus WiFi motherboard, and you've already installed the drivers from the ASUS website without success, there are a few troubleshooting steps you can try:

1. Check the antenna

Ensure that the antenna is properly connected to the motherboard and positioned correctly for optimal signal reception.

2. Reset BIOS settings

Sometimes, resetting the BIOS settings can resolve driver-related issues.

To do this, restart your PC and enter the BIOS settings by pressing the appropriate key (usually Del or F2) during startup.

Look for an option to reset the BIOS settings to default or optimized defaults.

Save the changes and exit the BIOS.

3. Update BIOS

It's possible that there may be a BIOS update available that includes fixes for driver compatibility issues.

Visit the ASUS support website for your motherboard model and check if there are any BIOS updates available. If there are, follow the instructions provided to update your BIOS.

4. Try a different driver version

If the drivers provided by ASUS are not working, you can try downloading and installing a different version of the network controller driver. Visit the manufacturer's website of the network controller chipset on your motherboard (usually Intel or Realtek) and search for the latest driver for your specific chipset model. Download and install the driver according to the instructions provided.

5. Contact ASUS support

If none of the above steps resolves the issue, it's recommended to reach out to ASUS support for further assistance.

They may be able to provide specific troubleshooting steps or offer a solution to the problem.