Windows 10: Network credentials for external drive on iMac

Hi, this is a weird one for me. I have a brand-new Dell XPS 15 7590 laptop with Windows 10 Pro version 1909 and I'm trying to set it up to access a Seagate Backup Plus drive connected via USB to an iMac running OS X Catalina 10.15.2. Interestingly, I can get to shares residing on the boot disk of the iMac just fine, but when I try to open the shared Seagate drive I get the Windows Security "Enter network credentials" pop-up with an "Access is denied." error. I have all the credentials entered for my iMac account on the PC and permissions for the account to the drive in question are set on the OS X side. I believe all parameters for file sharing are set correctly on both the PC and the Mac. I can't figure out why I would be able to access files and folders on the internal Mac drive but not on the external one. Any clues?

:)

 

Windows Network Credentials

Hi Keith,

We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

• In the search box type “Services”
• Right click on “Services” and select “Run as Administrator”
• In the Services Window, look for Credential Manager Service and click “Stop”.
• Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
• Restart the computer again.

Please keep us updated if you were able to map your drives.

 

Windows Network Credentials

I hope someone can help. Like many others I have been bugged with windows asking me for my Network Credentials when trying to map my drives, my external drives are run through my Imac. I have tried all the solutions that I could find online but nothing
seems to work. Is anyone in Microsoft working on this.

 

Network Credentials

Hi Sammy,

To assist you better regarding your concern with network credentials, have you checked the Windows credentials for any information about the username and password for the network credentials? If not yet, follow the steps below to access Windows Credentials
manager.

• Press the Windows icon on the desktop.
• Type in Windows Credentials.

We would appreciate as well if you could provide us a screenshot.

Let us know how it goes.