Windows 10: Network/Credentials Password Issue

Hi My pc ran a windows update last night and today i can no longer connect to the network we use for work excel files, it is asking for a credentials password. When i look up the password on my computer it is encrpted. How do i reconnect to the network or how do i access the encrypted password. Any help would be greatful, have just lost half a day trying to solve this.

:)

 

Network Credentials

Hi Sammy,

To assist you better regarding your concern with network credentials, have you checked the Windows credentials for any information about the username and password for the network credentials? If not yet, follow the steps below to access Windows Credentials
manager.

• Press the Windows icon on the desktop.
• Type in Windows Credentials.

We would appreciate as well if you could provide us a screenshot.

Let us know how it goes.

 

Password issue

After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???

 

Enter Network Credentials issue.

Hi

Welcome to Microsoft community.

It seems like you're facing issues with accessing shared folders on your desktop from your laptop after a clean install of Windows 11. The "Enter Network Credentials" prompt is asking for the correct credentials to access the shared folders. Here are some steps you can take to resolve this issue:

1. Check Username and Password: Double-check that you are entering the correct username and password. The credentials you need to enter are those associated with your desktop where the shared folders are located. If you're using a Microsoft account to log into your desktop, you should use the associated email and password.
   
2. Use Correct Network Path: When entering the network credentials, make sure you are using the correct network path. The path should resemble the following:
   
   \\computername\sharedfolder
   
   Replace "computername" with the actual name of your desktop computer and "sharedfolder" with the name of the shared folder you're trying to access.
   
3. Update Credentials: If you're sure you're using the correct credentials but still facing issues, you can try updating the credentials in the Credential Manager on your laptop:
   
   a. On your laptop, go to the Control Panel. b. Navigate to User Accounts > Credential Manager. c. Under "Windows Credentials," click on "Add a Windows credential." d. In the "Internet or network address" field, enter the name of your desktop computer. e. Enter the correct username and password for your desktop.
   
4. Check Folder Permissions: On your desktop, ensure that the shared folders have the appropriate permissions set up for the user account you're using to access them. Right-click on the shared folder, go to "Properties," and under the "Sharing" tab, ensure that the correct users or groups have the necessary permissions.
   
5. Network Reset: If the issue persists, you might consider performing a network reset on both your desktop and laptop. This can sometimes help resolve network-related issues. To do this, go to Settings > Network & Internet > Network Reset.
   

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist