Windows 10: Network Drive Credentials Invalid

Computer A has Windows 10 Pro and computer B has Windows 11 Pro. I mapped the C: drive of each one as a network drive on the other so I could move files around between them. Initially it was fine and everything worked normally. I turned B back on after being off for a few weeks and tried to use it as a network drive, but now I cannot connect to the network drive, getting a prompt for credentials saying "The username or password is incorrect." I tried removing and re-mapping the drive, but that results in the same error. I know the credentials are correct, because I can use them to RDP in

:)

 

Windows Network Credentials

Hi Keith,

We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

• In the search box type “Services”
• Right click on “Services” and select “Run as Administrator”
• In the Services Window, look for Credential Manager Service and click “Stop”.
• Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
• Restart the computer again.

Please keep us updated if you were able to map your drives.

 

Network Credentials

Hi Sammy,

To assist you better regarding your concern with network credentials, have you checked the Windows credentials for any information about the username and password for the network credentials? If not yet, follow the steps below to access Windows Credentials
manager.

• Press the Windows icon on the desktop.
• Type in Windows Credentials.

We would appreciate as well if you could provide us a screenshot.

Let us know how it goes.

 

Saving credentials in network mapped drive

Hi Richard,

Credential Manager allows you to save and manage web and Windows credentials for circumstances like network drive mapping. If you have trouble logging in credentials every time you save/open/copy/edit files, kindly try these following methods:

Methods 1: Managing Credentials

• On the search box, search and open Credential Manager.
• Click Windows Credentials and select Add a Windows Credential.
• Fill in the required information and click OK.

Method 2: Allowing reconnection at log on.

• Open the File Explorer and select This PC.
• Click Computer beside File tab on the upper-right corner and click Map network drive.
• Browse to the drive that you want to remember your credentials and check
  Reconnect at sign-in.
• Click Finish.
  
  Note: If reconnect at sign-in does not work, try re-mapping the drive.

Also, if your PCs are not up-to-date, we recommend updating them because these issues may happen because of some bugs on Windows, and an updated PC may address this kind of issues.

Let us know how things go.

Regards.