Windows 10: Network NAS Issue

I have a Lacie network drive that I have used on my system for ages and it worked fine. I had to complete a full system rebuild after a drive upgrade and some other issues.

Since I've rebuilt the system I'm having trouble with the NAS.


What I have is Windows 10 Pro.

I have a SEAGATE 8TB drive hooked up through a USB connection and it is working fine

I have an 8TB Lacie Network drive that is causing me issues

- I can see the drive in my network, my other media devices can see and use the drive and I can access the drive through a web login.

- But I can't map the drive on my computer or access the drive in anyway from my computer. Before the rebuild I had the drive mapped and it functioned perfectly, now I just get the message



I've followed all the forum recommendations about NAS drives and I'm still no further advanced. I've installed the Lacie NAS management program and it cant access the Drive off the computer either.

Any suggestions?

:)

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

NAS drive not showing in the Network after Windows 10 auto update this week

Hello Charles,

Let's get your NAS device detected on your home network.

Kindly follow the suggested steps below:

Step 1: Disable anti-virus software and Windows Firewall.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software,
you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Follow the below steps to turn off Windows Firewall:

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Windows Firewall.
• Click Turn Windows Firewall on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• Click Turn off Windows Firewall (not recommended) under each network location that you want to stop trying to protect, and then click
  OK.

If the issue still persists,

Step 2: We suggest you to reconfigure the NAS drive.

Refer to the below thread replied by Smithhead 9 replied on
May 7, 2015

Accessing NAS not working in Windows 10 Technical Preview

Let us know what happens.

 

Can't see NAS (SMBv1), even via IP address (tried common solutions)


I have a DLINK DNS-325 NAS which worked fine until this week.

• The issue started after I performed an in-place upgrade. (To fix an unrelated Windows Store problem.)
• I restored the NAS to factory settings and manually rebuilt its settings.
• I can access the NAS's Web-based UI without a problem and it reports no errors. I can also ping it without any error.

I have tried several solutions, some from "My nas devices are not showing in Windows File Explorer - Network, Windows 10 version 1703, build 15063.332" for example.

• Network reset
• Enabled SMBv1
• Forced my PC to be the Master Browser
• Force-enabled "Enable NetBIOS over TCP/IP"

To take Windows networking out of the equation, I'm initially trying to access the NAS by its static IP, 192.168.*. In the command window:

• I can ping it without problem
• `net view \\192.168.*` gives an error 53.

What should my next steps be? Thanks.