Windows 10: Network problem

hi I have a 5G network and a 4G network about 4-6 months ago I used to game and surf with the wifi and suddenly it disappeared now I can only see the 4G network and when I restart my laptop I can see the 5G network but when I try to connect it bugs out

:)

 

Network Adapter PROBLEM

Hi,

Thank you for posting in Microsoft Community.

First Verify if the WLAN service is started and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic.

Step 1: Please follow the steps to
start the WLAN service.

• 
  Click on Start, type in services.msc
  and press Enter.
  
• 
  Select WLAN Autoconfig from the list, Right click
  properties.
  
• 
  Change the startup type to Automatic.
  
• 
  Click on Start button.
  
• 
  Click on Apply, Ok.
  

Restart the computer and verify if it works.

Also check if all the dependencies are also running. Try the steps to check Dependencies.

• 
  Right-click on WLAN Autoconfig and select Properties.
  
• 
  Click on Dependencies, you will find all the dependency services under box labeled this service depends on the following system components.
  

Step 2: Run an inbuilt Network troubleshooter.

• 
  Press Windows + X key and select
  Control Panel.
  
• 
  Type troubleshooting and select troubleshooting.
  
• 
  Click on view all on the left pane and select
  Network adapter.
  
• 
  Follow the on-screen steps and check.
  

I would also suggest you to check with the below link to check how to resolve wireless problems.

Refer:
Wired and wireless network problems

Keep us posted to help you better.

 

Network problem

Hi Aslam,

We would like to know more about this concern. Please answer the following questions:

• Are you connecting via wired or wireless?
• What troubleshooting steps have you done?
• Did you make any changes on the computer before you encountered this issue?
• Are you experiencing this issue using a different device?
  

In the meantime, we suggest that you check this
link and follow the steps provided on how to fix network connection issue in Windows 10.

We'll be waiting for your response.

 

Did our Epson printer get hacked?

Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.