Windows 10: Network Protocols Missing

Hi Everyone,

I'm at my wits end here. Sunday morning I received this error on my computer after playing video games for a few hours.

The most recent windows update I've had was on 1/13/2016, so I don't think it is an issue with a windows update, because this happened more than a week after any updates.

Anyways, I get this winsock error, and have no internet connection.

I've tried everything suggested in this thread. I've tried resetting winsock, I've tried flushing/renewing my IP and DNS, I've uninstalled my internet driver and rebooted to have it reinstalled. I've done the registry edit, and while it did get rid of the error, it did not fix my internet connection, so I reverted the process, and have the error again.

My last resort was to do a complete reset on Windows, deleting all files & folders, freshly installed, and I still have the winsock error. Are you kidding me??

Anyways, my question is this: Can this be a problem with my modem?? I have a tech with my ISP coming tomorrow after I get off of work to take a look at the wiring and replacing the modem.

One thing to note is that my modem is a 2in1 and It is not sending out a wifi signal ever since this winsock error appeared. I know this because when I come home, I connect my phone via WiFi, and I'm unable to now. I'm also unable to log into my modem using the 192.168.0.1 path in a browser. The modem (arris) is stuck on "Unit is updating...etc" for hours. Can this be related to the winsock error, at all?

Thanks.

 

My comment re windows suggesting issues with the modem/router/cables etc is that I've had all these messages and, for me*, these are bogus in that I have other laptops that connect fine over wifi so I know the issue is with my win 10 laptop. * I accept this is for me and might not be the case for other people but I'm coming round to the opinion that this is fundamentally a win 10 issue. Many people are reporting the same hardware works OK with other OS - in my case wifi works with Linux and win7 on this laptop and home router. It is only when I install/use win10 do I have this wifi connection issue.

 

Borgus,The forum search isn't working for me and I've tried searching this site with Google, but none of the recent threads are helpful. I would greatly appreciate it if you could point me in the right direction.Thanks!

 

Search Google, not this forum, for "WiFi" doesn't have a valid IP configuration"

 

I have been fighting this problem for a few days now. I tried all the suggested repairs but nothing worked. When I reset winsock and winsock2, I need to add credentials so I got an idea. I added my tablet to as a user with a password to the desktop. I logged in using that user and password and it worked. I now have access to my Vista Desktop over wireless from my tablet.

Hope this helps others experiencing this issue.

 

This worked! Finally!! Woohoo. Thanks so much.

 

Hey everybody

After suffering the same issues and doing some research I have a very easy and robust solution which requires no downloads and no need to mess with registry keys. Just follow these steps:

1) Open command prompt as an administrator - Start, command prompt (admin),
2) You should see C:\windows\system32> then type sfc /scannow
3) You will see a message "Beginning system scan. This process will take some time. Beginning verification please of system scan.
4) Let the process run to 100% completion
5) If all goes well you will now see this message.....

Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log windir\logs\CBS\CBS.Log. For example c:\Windows\logs\CBS\CBS.Log. Note that logging is currently not supported in offline servicing scenarios.

After receiving this message all my issues were fixed and my internet came back online without having to reboot.

Good luck!!

 

Same problem with two Dell D630 floptops ,"One or more protocols missing". After following these instructions and rebooting my router both connect wired or wireless.
How to FIX One or more network protocols are missing / Windows sockets registry entries are missing - YouTube

 

THANKS!!!

Lifesaver!!!

 

DON'T BE PUT OFF BY THE LENGTH OF THIS POST IT'S REALLY EASY, JUST RATHER DETAILED
I had the same issue, tried a system Restore which worked (Yay!) for all of a few hours (Boo!)

I then tried a host of the suggestions offered here and elsewhere, none of which worked. Now I am a bit of an IT gimp, so if it is much more than operate the on - off biselector unit, I really have to think hard about what I am doing. However having taken away two wrong answers and done a 50/50, I decided to phone a friend. He kindly sent me the following (it seems quite a lengthy description, but honestly, it took me less than five minutes to do and - Hey Presto, it worked fine.)

Open Device Manager in Control Panel and scroll down to Network Adapters

(There may be more than one adapter if there is you need to find which one is the one that connects you to the internet. To do this open Network and Sharing on the left side of Network and Sharing you will find a change adapter settings function, click it. This opens your adapters and from within there you should be able to determine which adapter is your WIFI adapter.)

In Device Manager / Network Adapters right click on your adapter and click uninstall.

Once it’s uninstalled it should remove itself from the list, if it doesn't then delete it again.

Check the bottom right of your screen (systray and your WIFI icon should show it should show a white cross in a red background (no connection) or will look like a TV screen (no adapter).

The Device Manager may refresh itself and the adapter may re-load automatically and show in the Network Adapters section again of Device Manager. If it does then your WIFI Icon should show a small white cross (WIFI available but not connected)

If it doesn't then right click on the Network Adapter Heading Line in Device Manager and click "Scan for hardware changes" Device Manager should now refresh again and your Network adapter should reappear.

The icon in the systray should change to a a small white cross (WIFI available but not connected)

Once it’s back in the Network Adapter settings of Device Manager and in the systray (bottom right of screen) you should be able to reconnect WIFI by left clicking on the systray icon and then select your connection and connect, you will need to put your WIFI password in.
If that doesn't work try the process again but this time before refreshing the Network adapter do a reboot whilst its rebooting reboot your Router.

Now go back to Device Manger/Network Adapter and then right click on each of the Adapters/ Controllers and click update Driver Software.

 

Hum, after nearly 6 decades as either a technician or engineer I forgot the basic troubleshooting technique of swapping cables. After our Comcast phone and Internet went down and came back my Ethernet would not connect (little yellow warming). After doing all the usual stuff to reset the network, etc., I just thought the cable was bad and replaced it; but, connected the router end in the wrong output. The network started up and then I noticed the cable in the #3 output. I am getting old and not as fast as in the past, so I tried it in the #1 output and it would not work. Hum, that means!!!!!!!

Oh well, guess there is too much dust in that connector, so #3 will have to do. Old dog, old tricks.

 

I have not had Windows 10 for 30 days yet and already it has given me the "winsock protocols" error message. This PC does not have wi-fi, so it is only ethernet which connects to network (as public even though I keep resetting to private), but no internet. I have tried some of the various fixes to no avail. I am seriously considering reverting back to Window 8.1.
With that said, there are a few other things to look at. The last Windows update to build 1511 (I only have a few since it's new) was KB3152599. This update cannot be uninstalled. There was also a Cumulative (Security) update KB3156421. I uninstalled that update by off chance that it might be the culprit. There is no change in the situation.
So I decided to check my other Win 10 PC. The sick one is a Gateway using Marvell Yukon Gigabit Ethernet. This one is a Dell XPS using Atheros Wi-fi. Both have the same build and the updates have been applied to both. The Dell is experiencing no problems. I did update the driver for the Marvell as well.
My question then is this - Can I export the winsock keys from my Dell to my Gateway? Or should I just revert back to Win 8.1 and call it a day? BTW, my husband has two HP PC's running Windows 8.1. Should I try export/import from there?
Long-winded in Florida

 

Okay I am answering part of my own question here. I tried the export/import of the winsock registries from Dell to Gateway and then reseting. Nothing changed. I have noticed however that occassionally I have to reset my FireTV's (I have three) because it keeps trying to connect to an old network that no longer exists. Maybe the problem then is that Windows also has a problem "forgetting" invalid networks unless you specifically tell it to forget it. I went to my Dell, found the manage networks and told it to forget outdated networks. But that is Wi-Fi, and I can't seem to figure out how to do it on ethernet. Are these old networks listed in the registry somewhere that can be manually deleted?

 

Again answering my own post. Could not find listing of non-existant networks in the registry. I decided the problem may be with the ethernet port itself because even though I was"connected" to the network, I could not access my network printer. I then went out and bought a Wi-Fi stick and viola! I have full network and internet access. I left the Dell winsock registries in place too. So my problem is solved for me, but I'm still befuddled about it all. My best advice is to check all hardware and connections. Good luck!

 

hi borgus
Are these attached files (Winsock.reg and Winsock2.reg) from a native Windows 10 (not an upgrade from 7 or 8)? And are they from a 32 or 64 bit version?

Somebody elsewhere stressed that we should import 32/64 versions exactly as on our Windows 10 versions as we have on our PCs.

Also I tried to import 64 bit registry from 8.1 PC to my Win10/64 PC and I have noticed that 8.1 version references dlls which are not present on my Win10 PC.

thanks