Windows 10: Never set up windows hello pin but is asked it to access one note not on my windows

Hi. My lap top is broken and I'm trying to access my one note via my husbands computer. So the windows system is loged with his name and he doesn't want me to change that. When I try to log in in one note it asks me for windows hello pin which I have never set up. Neither did my husband. What are the options if the windows is not on my account? Does it need me to create the pin or my husband? How can I do that? When I check his "sign-in options" it says that pin option is not available. What can I do? I may not have access to my original computer for quite a while, if ever.

:)

 

windows hello and pin

Hi,

This error code is usually caused by corrupted Windows system files. For better assistance, we would like to ask the following:

• What happens when you're trying to set up Windows Hello or a pin on your computer?
• Is there an error message displayed when setting up Windows Hello or a pin?
• What troubleshooting steps have you done so far?
• How did you reinstall Windows?

Looking forward to your reply so we can provide the best resolution for you.

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

Windows hello asks me twice for a pin

Dear Ashesh Sharma,

Welcome to the Microsoft Community!

Thank you for reaching out to us about the prompt to verify Windows Hello when entering a password using Google Chrome. I understand that this feature may cause some frustration, especially for those who prioritize computer security.

Please note that the prompt to verify the Windows Hello Pin when using a saved password in Chrome is not related to a Windows update or a known issue. It’s actually a new security feature in Chrome, designed to authenticate users when auto-populating passwords.

If you find this prompt unnecessary and wish to disable it, please follow these steps:

1. Open the Chrome browser.
   
2. Type chrome://settings/ in the address bar or open Settings via the three-dot menu in the upper-right corner.
   
3. Navigate to “Autofill and passwords” to access Chrome’s password manager. Alternatively, you can directly access it by typing chrome://password-manager/settings in the address bar.
   
4. Turn off the “Use Windows Hello when filling passwords” option.
   
5. Restart the browser.
   

By following these steps, Chrome will no longer prompt you to verify your Windows Hello Pin when auto-filling your password. If you decide to re-enable this feature in the future, you can simply turn on the “Use Windows Hello when filling passwords” option again.

I hope this information is helpful! If there’s anything else I can assist you with, please don’t hesitate to let me know in your reply.

Best Regards,

Martin | Microsoft Community Support Specialist