Windows 10: New audio interface, some apps not receiving mic signal

Discus and support New audio interface, some apps not receiving mic signal in Windows 10 Ask Insider to solve the problem; I'm stumped on this one, any help would be appreciated. Recently upgraded from a Mackie Onyx Artist 1-2 to a Tascam Series 102i audio interface, I use... Discussion in 'Windows 10 Ask Insider' started by /u/RazorLeaflet, Aug 16, 2020.

  1. New audio interface, some apps not receiving mic signal


    I'm stumped on this one, any help would be appreciated.

    Recently upgraded from a Mackie Onyx Artist 1-2 to a Tascam Series 102i audio interface, I use an Audio Technica AT2020 mic.

    Everything seemed great when I made the switch; my mic gain levels were way better on Discord and everything sounded much clearer in my headphones. The problem is, even though the system is saying the microphone is registering in the sound settings and it's working fine in Discord, some apps are just not picking it up at all. OBS sees that my audio interface is an option for the mic input, but the mic levels don't move when I talk in it. Same with the Xbox app for Party, tried playing games with an Xbox friend last night and my mic just wasn't coming through there. I ended up just plugging in the old audio interface to get it working on the Xbox app.

    I've tried reinstalling audio drivers, updated to newest Tascam firmware, turning on my webcam mic and switching to that then back to the AI, changing sample rate, removing exclusive mode, checking app permissions for the microphone in the Privacy settings, and resetting the Xbox and Gamebar apps.

    Anyone know why some apps would be able to bring in the mic input while others can't?

    Thanks a lot!

    submitted by /u/RazorLeaflet
    [link] [comments]

    :)
     
    /u/RazorLeaflet, Aug 16, 2020
    #1
  2. Junaid_A Win User

    Multichannel audio interface in/out routing

    Hi Paulo,



    Thank you for writing to Microsoft Community forums.



    • What is the make and model of your external audio interface?
    • Which routing application are you using?


    The configurations of inputs and outputs on any audio interface is dependent on the hardware and its supporting software. Any audio interface with more than 2 inputs and 2 outputs, should ideally give the user an option to map the
    Input and Output Config, according to his interest.



    I suggest you to go through the user manual provided by your audio interface's manufacturer to know how to set up the control surface.



    If it doesn't explain how to configure, I suggest you to get in touch with the audio interface's manufacturer to know how to configure the same.



    Hope it answers.

    Regards,
     
    Junaid_A, Aug 16, 2020
    #2
  3. Jake7777 Win User
    Windows 10 not receiving mic audio

    Hello, this is a common problem from what I've read so far. Summed up, Windows 10 detects my new headset's mic but is not receiving any audio input from it. When I speak or tap on the mic, no green bars appear in the sound menu as well as discord/windows voice recorder not detecting any input.

    My rig:
    Acer Predator, Windows 10 (Version 1809, build 17763.557)

    My headset:
    SteelSeries Arctis 5 (USB)

    What I've tried so far:
    I have tested my headset with my phone using a 3.5mm, and audio input/output worked normally. I also tested this with a different desktop running windows 10 and experienced the same problem.

    1) Default microphone is set to Arctis 5 and enabled, all others are disabled
    2) Audio enhancements are disabled
    3) Volume is maxed in "levels" tab of microphone properties
    3) Allow applications to take exclusive control is disabled
    4) Fully updated windows
    5) Reinstalled and attempted to update headset drivers (no updates)
    6) Plugged in headset using every USB port
    7) Ran audio troubleshooter, didn't help
    8) Tried to configure mic, can't go past the part where windows asks you to speak into the mic because it doesn't detect any audio from it.
    9) In Privacy, allowed all apps to access microphone
    10) Downloaded steelseries' engine, program can't detect audio when trying a live mic test and it's pretty much useless for anything outside of tweaking sound settings
    11) Connected headset using 3.5mm jack, both audio and microphone stopped working
    12) And before anyone asks, yes I made sure the mic isn't muted by the headset itself

    I have also looked for brand-specific drivers from steelseries but can't find any. I've tried everything I can think of and everything I've read online. Any help is appreciated, and if anyone wants additional information or screenshots just let me know.
     
    Jake7777, Aug 16, 2020
    #3
  4. Eoin_nik Win User

    New audio interface, some apps not receiving mic signal

    Xbox app not connecting to mic through interface

    I recently purchased a ZOOM U-24 to help with my music producing. I then tried to connect it to the xbox app and although it says it is connecting to zoom audio, my friends hear no sound. My interface is fully switched on with phantom power running. I can
    hear knocks against my mic. What am I doing wrong?
     
    Eoin_nik, Aug 16, 2020
    #4
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New audio interface, some apps not receiving mic signal

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