Windows 10: New build, new Windows install - BSOD when playing games

Discus and support New build, new Windows install - BSOD when playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; Attachment 127098 I just rebuilt this machine with new Motherboard/CPU, RAM, and Graphics card, and I get several errors. I've hammered out most of... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RogueNine, Mar 28, 2017.

  1. RogueNine Win User

    New build, new Windows install - BSOD when playing games


    Attachment 127098

    I just rebuilt this machine with new Motherboard/CPU, RAM, and Graphics card, and I get several errors. I've hammered out most of them, but the one that continues to plague me is the IRQL_LESS_THAN_OR_EQUAL. I have a feeling that it has to do with the Realtek Audio Driver, but I have the latest one from the manufacturer, so I don't know what else to do.

    Thanks!

    :)
     
    RogueNine, Mar 28, 2017
    #1

  2. New Win 10 build 15031

    That definitely woudn't affect your games when you play it on the new build,,

    The new build will just enhance some features on the Insider program//Windows 10 and it won't affect the apps or games installed..
     
    Gina_on_the_thread, Mar 28, 2017
    #2
  3. Blue Screen While Playing Online Games

    Hello, I have recently upgraded from Windows 10 Pro 64-Bit Build 10240 to Windows 10 Pro 64-Bit Build 10586.3. A BSOD is always being triggered when I play online games. The BSOD usually occurs during loading and it has an error message of " KMode_Exception_Not_Handled
    caused by dump_wmimmc.sys ".

    What is the root cause and the possible solution?

    By the way the online game that I play is CABAL Online and this is the only game in my PC that triggers BSOD. Other games work normally aside.
     
    Shindyo190, Mar 28, 2017
    #3
  4. Ztruker Win User

    New build, new Windows install - BSOD when playing games

    One of the dumps does indicate a problem with your Realtek audio driver: RTKVHD64.sys
    Code: BugCheck C4, {2002, fffff80c49ab2a7c, 20, 0} *** WARNING: Unable to verify timestamp for RTKVHD64.sys *** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys Probably caused by : memory_corruption[/quote] Driver Description: Realtek High Definition Audio Function Driver
    Driver Update Site: http://www.realtek.com.tw/downloads/...Level=3&Conn=2

    Check and see if a newer driver is available from Realtek web site? All I see on the ASRock site is the one you have, as you said.

    Also, several of the dumps indicate memory_corruption. This can be defective RAM or can be caused by device driver problems. It would be good to do an extensive test of your ram as fo9llows:
    ===================================================
    Follow this tutorial: MemTest86+ - Test RAM - Windows 10 Forums

    MemTest86+ is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses

    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.


    New build, new Windows install - BSOD when playing games [​IMG]
    Warning MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.

    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.


    New build, new Windows install - BSOD when playing games [​IMG]
    Note MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.

    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.

    Take a picture when done and post in the forum please.
     
    Ztruker, Mar 29, 2017
    #4
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New build, new Windows install - BSOD when playing games

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