Windows 10: New build. No audio. Help Please!

Hello, I just completed a new build and everything is up and running except I have no audio. I am running an i5-10400f with an MSI b460m Mortar mobo. I have made all of the connections on the mobo and triple checked everything. I am trying to connect some speakers to the back panel and I don't have any audio aside from some fuzz and occasional popping. I get the same thing when trying to plug in wired headphones to the front panel. Sound is generating because I can pair my bluetooth headphones and get perfect sound. Strange.

I have updated all of the drivers, tried to set the default audio to the speakers, and tried various 'fixes' from the forums with no success. Any ideas??

Any help would be appreciated. I ordered a usb audio jack from Amazon and it is supposed to be here today, but I'd love to get the audio working properly.

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

New System build Suggestions

just another build suggestion to consider- System Builder

 

No audio on build 1703

Hello Steve,

There may be several reasons why your audio stopped working after the update. To assist you out with this concern, we suggest you try to rollback your audio driver's update. Kindly follow the steps below:

• Press Windows + X.
• Select Device Manager.
• Select your audio driver, right-click on it and choose Properties.
• On the Driver tab, click on Roll Back Driver.
• Follow the on-screen instructions.

Let us know if you will need further assistance.