Windows 10: New business laptop setup verification issues

Discus and support New business laptop setup verification issues in Windows 10 Gaming to solve the problem; We have a new employee, and while setting up his laptop, I was asked to enter his phone number to receive a code to prove his identity. This has not... Discussion in 'Windows 10 Gaming' started by Heather Rysenga, Feb 23, 2023.

  1. HEATHER RYSENGA
    Heather Rysenga Win User

    New business laptop setup verification issues


    We have a new employee, and while setting up his laptop, I was asked to enter his phone number to receive a code to prove his identity. This has not been required when setting up laptops previously. When entering his phone number and clicking 'Next", I get an error that only says "We're sorry, we ran into a problem. Please select "Next" to try again." I have ensured his phone number is in his Microsoft account, and I can't think of anything else to try.I am unsure if the laptop is running Windows 10 or 11.Apparently I can't even upload an image of the issue so here is the text:Keep your accoun

    :)
     
    Heather Rysenga, Feb 23, 2023
    #1
Thema:

New business laptop setup verification issues

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