Windows 10: New computer but lost progress in games

is there a way to restore progress in games downloaded from Microsoft store? With steam it tied to the account but not with this, the game is my time at portia. Is there anyway to restore it, or am I just out of luck and need to begin a new game?

:)

 

restore game progress on candy crush saga

Hi,

For better assistance on recovering your lost game progress in Candy Crush, we would suggest that you contact the developer of the game.

 

microsoft solitaire events game progress

Hi,

There are several reasons why you are seeing a different account and your game progress are gone when you logged in to the new computer. It is possible that you entered an incorrect Microsoft account or you played the game offline on your other computer
before. To properly isolate your concern, please provide us the following information:

• Have you checked if you are logged in to the same account?
• Did you play the game online on your other computer?
• Did you add your Microsoft account to the Settings menu?
• Are you logged in to a local account on your PC?

If you are logged in to the correct account, you may follow the steps below to reset the game on the Settings menu.
This process can help restore corrupted game installation files.

• Press the Windows key on your keyboard, and then click the Settings icon.
  
• Select System, and then select Apps & features.
  
• Find the game, and then click on Advanced options.
  
• Click Reset.
• Restart your computer for the changes to take effect.

 

Game progress lost.

Hello William,

Thank you for posting in Microsoft Community.

I understand the inconvenience you are facing in Windows. We will help you.

I suggest you to remove and re add the Microsoft account and check if the issue is resolved.

If the game data is synched with the account then it might load back the progress, it is not guaranteed that you may get it back.

Keep us posted to help you better.