Windows 10: New Computer “Certificate”/Internet Issues. Any Info Appreciated. Thank you!

Discus and support New Computer “Certificate”/Internet Issues. Any Info Appreciated. Thank you! in Windows 10 Software and Apps to solve the problem; Hello - I just purchased a MS refurbished “SurfaceGo” through Amazon and I cannot get online with it. I keep getting the “secure.11os.com” message... Discussion in 'Windows 10 Software and Apps' started by analogkid299, Jul 16, 2022.

  1. New Computer “Certificate”/Internet Issues. Any Info Appreciated. Thank you!


    Hello - I just purchased a MS refurbished “SurfaceGo” through Amazon and I cannot get online with it. I keep getting the “secure.11os.com” message regarding my clock not being set properly, but I checked the auto settings, time zone, etc. , as well as manually set the date/time then switched back to “auto” and the clock/date are set properly. I then checked my “certificate” and it says, “This page is not secure broken HTTPS. Certificate-missing net:ERR_CERT_DATE_INVALID. When I view certificate it reads, Issued to: *.11os.com; Issued by: Amazon; Valid from: 3/16/2022 to 4/15/2023. Above, i

    :)
     
    analogkid299, Jul 16, 2022
    #1

  2. Internet Revoked Certificate

    Hi Brian,

    Certificate errors occur when there's a problem with a certificate or a web server's use of the certificate. Internet Explorer helps keep your information more secure by warning about certificate errors. For us to assist
    you further with the issue, we’ll need the following details:

    • Did you make any changes to the computer prior to the issue?
    • Have you tried using a different browser?
    • Can you provide us a screenshot of the error that you’ve encountered? (Kindly click this link on
      how to include a screenshot in your post.)

    In the meantime, we recommend that you add the site from a security zone by following these steps:

    • Open Internet Explorer, select the Tools button, and then select Internet options.
    • Select the Security tab, choose one of the security zone icons (Local intranet, Trusted sites, or Restricted sites), and then select Sites. You can add sites to the
      zone you chose, or delete sites that you no longer want in this zone.
    • Add a site. Enter a URL into the Add this website to the zone box, and then select Add.

    We also suggest that you refer in this article for any Certificate errors: FAQ
    and check if it will help you with the issue. If the issue persists, we recommend that you follow steps provided in this article on How
    to reset Internet Explorer settings
    .

    Update us with the outcome.
     
    Efraim Gar, Jul 16, 2022
    #2
  3. The security certificate presented by this website was not issued by a trusted certificate authority.

    Hello,

    Thank you for visiting Microsoft Community.

    As per the description, I understand that you’re facing issues accessing your HP Printer homepage. I will certainly help you with the issue.

    I would like to know a few information:


    • Did you check with any other browser?

    • Did you make any changes to the software prior to this issue?

    • Are you using any Antivirus/Security software?

    I would suggest you to follow the steps mentioned below:

    Method 1:

    Try viewing the website in Compatibility View and see if that helps.



    Note: Not all website display problems are caused by browser incompatibility. Interrupted Internet connections, heavy traffic, or problems with the website can also affect how a webpage is displayed.

    a) Open Internet Explorer.

    b) Press ALT+T keys, to launch “Tools” drop down menu.

    c) In the “Tools” menu, select “Compatibility View Settings” option.

    d) In the “Compatibility View” window, add the name of websites (with which you are facing the issue) and then check.

    Method 2:

    I suggest you to refer to the article mentioned below and check if the issue perists.

    Certificate errors: FAQ

    Certificate errors: FAQ

    Hope this information helps.

    Reply us with the status of the issue.

    Sincerely,
     
    Ankit Rajput, Jul 16, 2022
    #3
  4. New Computer “Certificate”/Internet Issues. Any Info Appreciated. Thank you!

    Security certificate issue

    When did this start happening? Were there any changes prior to the issue?

    For now, the best action we can take is to turn off the Warn about certificate address option in
    Internet Options.

    Follow these steps to do so:

    • Press the Windows key and type Internet Options. Once it shows up, select it to open.
    • Navigate to the Advanced tab, then browse to the Security
      section to find the Warn about certificate address mismatch option.
    • Uncheck it and click Apply, then OK, and restart your computer.

    Let us know how it goes.
     
    Jairit Bet, Jul 16, 2022
    #4
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New Computer “Certificate”/Internet Issues. Any Info Appreciated. Thank you!

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