Windows 10: New Computer crashing - need help identifying issue

I purchased a custom built computer through an online site I can list which if anyone cares and have had a ton of issues with it freezing/rebooting right out of the box. The company has been non-responsive, only suggesting that it's a software issue. The blue screen of death that pops up sometimes mentions a WHEA_UNCORRECTABLE_ERROR which I thought corresponded to some sort of hardware failure. I'm not familiar with windows 11 and I'm wondering if there are any event logs that can identify what exactly is the culprit. I found the event viewer but I'm not familiar with it and can't narrow

:)

 

BSOD on new computer while gaming

I just got a new computer about a month ago. Everything is new and I get BSOD (windows 10) while gaming mostly although it sometimes happens while I'm just using the computer. Sometimes the computer doesn't BSOD and just gives me a Access Violation Error. Not sure if related.

Here is the link to download output files from the V2 script.

Dropbox - windows crash - Simplify your life

Any help is appreciated

Steps I have taken:

• Updated all drivers and bios to latest versions

• Checked ram with windows memory test to see if ram is faulty. (A stick was and it was removed waiting for replacement)

• Clean Installed Windows after finding faulty ram

• I had 2 x 2080Ti installed, I removed one, tested and then swapped cards; issue still exist

 

Computer keeps crashing

when its in the l last step of installing windows vista it crashes i think its a hardware issue because the is the second disk it has done it on ( i returned the other one) any help would be great system is in the system specs its windows vista ultimate also

 

Computer not closing, crashing every other minute

Hi,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience as the system crashes/ does not closes. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• When exactly does the system crashes?
• Were you able to see any error code/ error message when the system crashes?
• Does the system crashes while accessing any specific application/ program?
• From when are you facing this issue?

Try few of the below troubleshooting steps and check if it helps.

Method 1: End the Windows Explorer process and create the new one.

• Press Ctrl+Shift+Esc, under Process
  tab, search for Windows Explorer.
• Right click on it and click on End task.
• Click on File in the Task Manager
  at top left corner of the window and select Run new task.
• Type explorer.exe and click on Ok.

Method 2: Boot the device in Safe mode with Networking and perform Clean boot if the issue persists.

Step 1: I suggest you to boot the computer in Safe mode with Networking, access File Explorer and check if the issue persists.

This will let us know if there are any Windows System files causing this issue as Safe mode will boot with minimal set of drivers and not all services will be enabled.

Refer: Start your PC in safe mode in Windows 10


If the issue persists in Safe mode,

Step 2: I suggest you to perform Clean boot
to avoid any third party software conflict.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

(Applies to Windows 10 as well)

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Follow the below steps to place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

Hope it helps. Kindly get back to us with an updated status of this issue for further assistance.