Windows 10: New computer linked to wrong account

My husband got a new computer but it was connected with my Microsoft account because he didn’t have an account. He has since set up a Microsoft account, but we can’t figure out how to get his computer off my account on to his. Help!

:)

 

Wrong account linked to computer

Hello,

Thank you for your reply,

I would suggest you to enable default administrator account by going into recovery options.

You might have to boot from the installation media and go to command prompt. Follow the instructions on Windows 10 Software Download page to create media:
http://www.microsoft.com/software-download/windows10

After creating the media, boot the computer from the medium and then try the following steps to go into command prompt in Windows 10.

• Contact the computer manufacturer to know on how to change the boot order of the computer. You will have to change the boot device to CD/DVD drive and then boot from the Windows 10 installation disk.
• In the “Windows Setup” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “Next”.
• Click on “Repair your computer” from the lower left corner.
• From the “Choose an option screen”, click on “Troubleshoot”.
• Click “Advanced Options” in the “Troubleshoot” screen.
• In the “Advanced Options” screen, click “Command prompt”.

Enter the following command to enable the hidden administrator account:

net user administrator /active:yes

Once default administrator account is enabled try to create a new user account and check.

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

• Go to Settings.
• Choose Accounts and then select Other User Accounts towards the left.
• Select Add an Account.
• Enter a user name and hit Next.
• Click on Finish.
• Sign out from the current Account and Log into the new account.
• Check if issue persists.

Note: Please follow the same steps and type
net user administrator /active: no to disable admin account after the troubleshooting is done.

Please reply us back after performing the steps. We would be happy to assist you further on the issue.

 

My sign-in email is inextricably linked to the wrong account.

What you're experiencing is that the aol is your Windows device alias, which is separate from your Outlook acct which is for MS services but can also serve as your device id. If you bought a 2nd PC, at setup, you could add your Outlook email as the alias and the new PC would be added to your list of devices (see top tab in your post 5 screenshot). I have 6 devices listed which are mine and ones that I support for others. But if you tried to use the aol address, you'd go thru all the steps, all over, that you did with the first PC.

In the screenshot in post 5, is the 2nd blacked out box simply your name w/no email? Also, when you click 'Add email' under that, do you get this screen? and can you add your existing outlook address? (see post end)-

if you can, then go back and click 'remove' next to aol primary alias and you should be set. If not, take a hammer to this- go to Settings/Accounts/Your info/Manage my MS account which will open a web page like this-



is the @ under your picture in upper-L aol or outlook? Then go to Device list, click your computer, on next page under 'Manage' click remove computer. That should kill the aol alias once and for all. You should now be able to sign in with outlook address as primary alias for your PC, as the 2nd name w/o email indicates you set up a Local account at some point.

 

Windows 10 - Wrong Microsoft Account linked to local admin account - no Sign in with local account instead link available

Thanks for the response. What I suggest you do is to switch to a local account and then switch back to your Microsoft account.

Here's how:

• Sign in using the Microsoft account.
• Go to Settings.
• Click Accounts.
• Under Your email and accounts, click Sign in with a local account instead.
• Type the password of the Microsoft account and click Next.
• Under Switch to a local account, click Next.
• Click Sign out and finish.

Once you're done switching to a local account, you can now set your new Microsoft account to associate on your Windows 10 computer. Make sure to type in the correct email address you want to associate to your PC. Follow the steps provided above and click
Sign in with a Microsoft account instead to set up your new account.

Should you have further questions, let me know.