Windows 10: New Computer Reboots When Streaming Video and Only so far With Halo: MCC

Discus and support New Computer Reboots When Streaming Video and Only so far With Halo: MCC in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi Everyone, I just built a new computer last weekend and it's working fine so far, other than it rebooting randomly it seems when using some video... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CABOOSE7895, Dec 26, 2020.

  1. CABOOSE7895
    CABOOSE7895 Win User

    New Computer Reboots When Streaming Video and Only so far With Halo: MCC


    Hi Everyone,


    I just built a new computer last weekend and it's working fine so far, other than it rebooting randomly it seems when using some video or game content. Right now I can reproduce it every time when streaming a video - such as Xfinity live TV - and when playing some games, but have only replicated with Halo: MCC so far - but at inconsistent time variables.


    I've updated drivers, reinstalled, windows etc.


    The system is as follows:

    • AMD R5 5600x
    • Gigabyte Nvidia GeForce RTX 3060ti
    • OloY WarHawk 2x 8 GB RAM
    • WD 1tb SSD in PCIe slot
    • Asus Tuf Gaming x570 Plus Wifi
    • Gigabyte 650w PSU


    I don't think it's heat related as I've watched processor temps when it reboots it's never been much over 50 degrees C. I did a RAM test and those passed.


    I've copy and pasted the dump file below, but need some help understanding it.


    Anything you could do to help would be amazing. Thanks!


    Microsoft R Windows Debugger Version 10.0.20153.1000 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\LiveKernelReports\WHEA\WHEA-20201226-1519.dmp]Mini Kernel Dump File: Only registers and stack trace are available************* Path validation summary **************Response Time ms LocationDeferred http://msdl.microsoft.com/download/symbolsSymbol search path is: http://msdl.microsoft.com/download/symbolsExecutable search path is: Windows 10 Kernel Version 19042 MP 12 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalMachine Name:Kernel base = 0xfffff802`29200000 PsLoadedModuleList = 0xfffff802`29e2a2b0Debug session time: Sat Dec 26 15:19:18.868 2020 UTC - 5:00System Uptime: 0 days 0:00:03.450Loading Kernel Symbols................................................................................................................................Loading User SymbolsMini Kernel Dump does not contain unloaded driver listFor analysis of this file, run !analyze -vnt!LkmdTelCreateReport+0x13e:fffff802`29b7e5f6 488b03 mov rax,qword ptr [rbx] ds:002b:ffffd904`d57ffbe0=????????????????10: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************WHEA_UNCORRECTABLE_ERROR 124A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of theWHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.Arguments:Arg1: 0000000000000000, Machine Check ExceptionArg2: ffffd904d2c0b7b0, Address of the WHEA_ERROR_RECORD structure.Arg3: 00000000baa00000, High order 32-bits of the MCi_STATUS value.Arg4: 00000000060e0809, Low order 32-bits of the MCi_STATUS value.Debugging Details:------------------fffff80229e0f330: Unable to get Flags value from nt!KdVersionBlockfffff80229e0f330: Unable to get Flags value from nt!KdVersionBlock**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files such as the public OS symbols do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ****** ****************************************************************************fffff80229e0f330: Unable to get Flags value from nt!KdVersionBlock**************************************************************************** ****** ****** Either you specified an unqualified symbol, or your debugger ****** doesn't have full symbol information. Unqualified symbol ****** resolution is turned off by default. Please either specify a ****** fully qualified symbol module!symbolname, or enable resolution ****** of unqualified symbols by typing ".symopt- 100". Note that ****** enabling unqualified symbol resolution with network symbol ****** server shares in the symbol path may cause the debugger to ****** appear to hang for long periods of time when an incorrect ****** symbol name is typed or the network symbol server is down. ****** ****** For some commands to work properly, your symbol path ****** must point to .pdb files that have full type information. ****** ****** Certain .pdb files such as the public OS symbols do not ****** contain the required information. Contact the group that ****** provided you with these symbols if you need this command to ****** work. ****** ****** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ****** ****************************************************************************KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2327 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-TH8KJNU Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 2314 Key : Analysis.Memory.CommitPeak.Mb Value: 77 Key : Analysis.System Value: CreateObject Key : WHEA.MCiStatus.Code Value: 0xbaa00000060e0809 Key : WHEA.MCiStatus.McaError Value: 0x0809 Key : WHEA.MCiStatus.ModelError Value: 0x060e Key : WHEA.MCiStatus.Reserved Value: 0x00a00000ADDITIONAL_XML: 1OS_BUILD_LAYERS: 1DUMP_FILE_ATTRIBUTES: 0x18 Kernel Generated Triage Dump Live Generated DumpBUGCHECK_CODE: 124BUGCHECK_P1: 0BUGCHECK_P2: ffffd904d2c0b7b0BUGCHECK_P3: baa00000BUGCHECK_P4: 60e0809PROCESS_NAME: smss.exeSTACK_TEXT: fffff50c`2d9ca150 fffff802`29b5989f : ffffd904`d2c0b790 00000000`00000000 ffffd904`d2c0b7b0 00000000`00000022 : nt!LkmdTelCreateReport+0x13efffff50c`2d9ca690 fffff802`29b59796 : ffffd904`d2c0b790 fffff802`00000000 00000068`00000000 00000068`c907f9f0 : nt!WheapReportLiveDump+0x7bfffff50c`2d9ca6d0 fffff802`299bda49 : 00000000`00000001 fffff50c`2d9cab40 00000068`c907f9f0 00000000`000001d8 : nt!WheapReportDeferredLiveDumps+0x7afffff50c`2d9ca700 fffff802`297cf487 : 00000000`00000000 ffffd904`d2407030 00000000`00000103 00000000`00000000 : nt!WheaCrashDumpInitializationComplete+0x59fffff50c`2d9ca730 fffff802`296071b8 : ffffd904`00000000 ffffd904`00000001 fffff50c`2d9cab40 fffff50c`2d9cab40 : nt!NtSetSystemInformation+0x1f7fffff50c`2d9caac0 00007ffc`cbc0f4e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x2800000068`c907f998 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`cbc0f4e4MODULE_NAME: AuthenticAMDIMAGE_NAME: AuthenticAMD.sysSTACK_COMMAND: .thread ; .cxr ; kbFAILURE_BUCKET_ID: LKD_0x124_0_AuthenticAMD_BANK0_MSCOD060E_MCACOD0809_PCC_UC_IMAGE_AuthenticAMD.sysOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {c0389204-15c1-e50a-0726-130072865fd3}Followup: MachineOwner---------

    :)
     
    CABOOSE7895, Dec 26, 2020
    #1
  2. UNKEMPTARC99
    UnkemptArc99 Win User

    Unable to download Halo MCC on PC

    Hi,

    I am unable to download the Halo MCC on my PC through Xbox (Beta) app and Microsoft Store. Whenever I start my downloading of the Halo MCC (which includes Halo Reach, Halo CE and Halo 2:Anniversary currently), nothing gets downloaded because of the following
    errors -

    1. Halo MCC says that the error is related to one of it's add-on not being downloaded.

    2. Halo Reach, Halo Ce and Halo 2 says that the error is not downloading the app or game it works with

    Hence, there is a circular dependency among these applications and nothing is being downloaded.

    I have tried the following steps so far -

    1. Checked my Xbox Game Pass Ultimate subscription (it is active)

    2. Reset and Terminate Microsoft store and Gaming Services and did a restart.

    3. Reinstalled the Xbox (beta) app

    4. Cleared all cache and temp

    Nothing has worked so far. Please help me with this.
     
    UnkemptArc99, Dec 26, 2020
    #2
  3. XAMORFIDE
    xAmorfide Win User
    Halo MCC PC

    Hi,

    I know Halo MCC (specifically Reach), will be released on December 3rd, 2019. Is there a specific time this will be released?
     
    xAmorfide, Dec 26, 2020
    #3
  4. DANNYLAKE1
    DannyLake1 Win User

    New Computer Reboots When Streaming Video and Only so far With Halo: MCC

    Can not download halo mcc collection

    With the release of halo 3 today i went to update the mcc so i could play it but the store said there had been a issue with halo mcc and i needed to reinstall it.

    I have been trying to do this for a few hours now and it will not let me download it, i dont get a error message it just sort of flash's and then i have a option to resume the download even though it never started
     
    DannyLake1, Dec 26, 2020
    #4
Thema:

New Computer Reboots When Streaming Video and Only so far With Halo: MCC

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