Windows 10: New computer: WHEA_UNCORRECTABLE_ERROR / maybe others

Hello, I just got a new computer and I have severe stability issues. The last few BSODs I got I did not even get to see, it was rendering the blue screen but computer restarted before that. Sometimes it doesn't even try painting the blue screen, the screen just goes black and computer restarts. One BSOD was stuck at 0% collecting information for a long while and I restarted it manually. It seems that none of these produced any dumps. I get these BSODs extremely often - in a matter of minutes. They are seemingly random, but I noticed that they occur more often when I do some file related operations. What I could see sometimes is that I get a WHEA_UNCORRECTABLE_ERROR. I'm not sure if there were other types of errors, as I could not see them. Windows 21H1 (19043.1052) Please help

:)

 

BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are getting BSOD error after connecting the new card for FireWire connection. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the motherboard?

In this scenario, please perform the steps as mentioned in this article:
How to fix WHEA_UNCORRECTABLE_ERROR



Meanwhile, I would also suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

How to fix Whea_Uncorrectable_Error

Hi Alexander,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message along with the error code of this issue?
• Have you made any changes to the operating system prior to this issue?
• From when are you facing this issue?
• What is the make and model of your device?
• Are you able to boot the device to desktop?

I would like to inform that the WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture
(WHEA).

I suggest you to refer to the below article, try the troubleshooting steps mentioned and check if it helps.

Refer: Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

Hope it helps. If the issue still persist reply to the post with the required information and updated status of this issue for further assistance.