Windows 10: New desktop build, locked

Discus and support New desktop build, locked in Windows 10 Gaming to solve the problem; Built new desktop, purchased win 11 license, after 2 weeks motherboard died, purchased new motherboard and 2nd license. While doing 1st time setup,... Discussion in 'Windows 10 Gaming' started by Victor smith1, Mar 31, 2025.

  1. New desktop build, locked


    Built new desktop, purchased win 11 license, after 2 weeks motherboard died, purchased new motherboard and 2nd license. While doing 1st time setup, tried setting up windows account, it said password wrong, I then logged into email account on my laptop, got in with no problem, Tried the password on new desktop, it then said password is wrong and locked the computer for 30 days

    :)
     
    Victor smith1, Mar 31, 2025
    #1
  2. BarbaricSoul, Mar 31, 2025
    #2
  3. PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Mar 31, 2025
    #3
  4. Derrick19 Win User

    New desktop build, locked

    Locked myself out of my desktop

    Hi

    Welcome to Microsoft community.

    It appears that you've encountered a situation where your desktop has been locked remotely via the "Find My Device" feature on your Microsoft account. Unfortunately, since this is a security measure implemented by Microsoft to protect your device, resolving this issue might require a bit of effort. Here's a step-by-step guide to help you unlock your desktop:

    1. Sign In as Administrator:
      • You mentioned that you have a laptop as well. If you're signed in as an administrator on that laptop, you can use it to remotely unlock your desktop.
    2. Connect to the Internet:
      • Make sure both your locked desktop and the laptop you're using to unlock it are connected to the internet.
    3. Microsoft Account:
      • On your laptop, go to account.microsoft.com and sign in with the same Microsoft account that you used on the locked desktop.
    4. Find My Device:
      • Navigate to the "Find My Device" section, similar to what you did to lock the device.
    5. Unlock Your Desktop:
      • From the "Find My Device" settings, you should see your locked desktop listed.
      • There should be an option to unlock the device. Follow the instructions to unlock it.
    6. Reboot the Desktop:
      • After unlocking the desktop from the Microsoft account settings, reboot the desktop and try signing in.
    7. Re-Register the Desktop:
      • If you've removed your desktop from your devices list, you might need to re-register it after you regain access. You can do this from your Microsoft account settings.
    Please feel free to let me know if you have any further updates, thanks.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19, Mar 31, 2025
    #4
Thema:

New desktop build, locked

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