Windows 10: New hard drive and I want the upgrade back that I already paid for

I got a new hard drive and had already paid for the upgrade to Windows Pro but don't have a 'product key' and there's no activation key in the email that contains the receipt. How do I proceed? I'm not paying for it again.

:)

 

Reinstall Windows 10 to new hard drive

Hi Rodolpho,

We want to know about the issue you're having with your recovery drive. Please answer the questions below:

• Are you trying to reinstall Windows 8 or Windows 10?
• If you already upgraded to Windows 10, were you able to create a new copy of the recovery drive?

We suggest creating a new copy of the recovery drive and then follow the steps provided by Andre Da Costa above this thread.

Update us with the outcome so we can assist you further.

 

Hard Drive Upgrade

I am going to upgrade my hard drive from rpm to ssd and needed to know what the step to getting my windows 10 on the new hard drive.

 

Problems installing new hard drive

Hello,

I suggest you to follow the steps provided below and check if it helps.

• Download and create an installation media (ISO) for Windows 10 form the link below:
  
  http://www.microsoft.com/en-us/software-download/windows10
  
• Disconnect the 1TB and 3TB Hard Drives and install Windows 10 on the SSD using the installation media by following the steps provided by Andre Da Costa in the link below:
  Redirecting
• Connect the External drives (1 & 3 TB) and check for status.

Hope this helps. Keep us posted on the status for further assistance.