Windows 10: New HDD not detected

Yesterday I went to a seagate service center with my 1TB Seagate Baracuda which had around 1976 bad sectors. They instantly replaced my HDD with a new Recertified one.

I came home and try to install in my PC. But its not showing even in Disk management (I have windows in SSD). Nor in BIOS or Boot menu. Even if its the only HDD plugged in my PC not detected anywhere. I also tried installing windows 10 with a flash drive and in disk partition menu it shows no drive detected.

I plugged my 500 GB HDD and booted Ubuntu from it (It had ubuntu in it). That 1 TB HDD not showing in gparted also.

But one thing I noticed is when I plug my 1TB HDD its not detected anywhere but the motherboard logo shows for really long(around 30 seconds) when I boot the pc up. But when I remove my 1 Tb HDD that mobo logo just shows for like 2 seconds.

Anything I can do to fix this error please help me.

submitted by /u/Badshah57
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:)

 

unlock hdd

Hi Johan,

It is possible that your
HDD was unreadable
causing the error message to appear. We recommend that you perform these troubleshooting steps and check if there are any changes:

• 
  Shutdown
  your
  PC.
  
• 
  Unhooked
  the
  HDD
  and
  turn on
  your
  PC.
  
• 
  Reconnect
  your
  HDD
  and
  restart
  your
  PC.
  

If the issue persists, we suggest that you contact your
laptop/computer's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

Windows 10 cannot find my new hard drive but BIOS can.

Hello Ben,

I appreciate the troubleshooting steps that you have tried. Can you share the make and model of you hdd? Is it getting detected on other computer?

I suggest you to try the following and check if you are able to see the hdd in the list.

• 
  Press windows + X and click on
  Command Prompt (Admin)> diskpart> list disk.
  

Let us know the result. We’ll be glad to assist.

 

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