Windows 10: New HP Computer - TPM Not Detected but Enabled in BIOS

Apologies but the following is a copy paste from HP forum that I just made, still unsure if this is an HP or Windows issue. I appreciate any help on this!Brand new computer, I was only able to diagnose this because the game Valorant requires TPM 2.0 to play and it has so since last year. I'd been playing this game for a number of weeks and all of a sudden the other day it wouldn't let me play because TPM 2.0 was not detected. After calls with HP support and Windows support I'm still stuck. TPM is enabled in the BIOS but device manager does not show a security processor, "Security processor tro

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" TPM is not detected on your laptop" in Windows 10.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

If the TPM is not detected by Windows, verify that your computer hardware contains a compatible TPM and BIOS. Ensure that no BIOS settings have been used to hide the TPM from the operating system.

If you are attempting to initialize the TPM as part of the BitLocker setup, check which TPM driver is installed on the computer. We recommend always using one of the TPM drivers provided by Microsoft with BitLocker. If a non-Microsoft TPM driver
is installed, it may prevent the default TPM driver from loading and cause BitLocker to report that a TPM is not present on the computer. If you have a non-Microsoft driver installed, remove it and then try to initialize the TPM again. The following table
lists the three standard TPM drivers that are provided by Microsoft.

BIOS Disclaimer:

Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS
settings can be solved. Modifications of the settings are at your own risk.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

 

Enable TPM on BIOS

Do I need to clean install Windows 10 after I enable TPM on BIOS?

 

Enable TPM on BIOS

Just to enable it and have it function? No, just enable and reboot normally. Windows will take care of itself.