Windows 10: New HP laptop not detecting bluetooth devices.

I have a new HP business laptop with Win 11. I can't get the computer to detect ANY bluetooth device. The BT keyboard works properly with a different computer. My BT mouse connects properly to a different computer. I've run a diagnostic on the computer and it finds the BT radio is working properly. The BT emblem shows up in the tray. What else can I try?

:)

 

Laptop can't detect Bluetooth speaker

I've seen several Bluetooth devices that had to be unpaired from previous pairings before they could pair with a different phone/computer. I suggest you unpair it from your phone then try again. Best of luck, Denis

 

Bluetooth device shows "Code 39" error in Device Manager on Windows 10 laptop

I'm encountering an issue with my Bluetooth device on my Windows 10 laptop. In Device Manager, the Bluetooth device is displaying an error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Here are some additional details about the problem:

• My laptop model is HP R007tx, and it is Bluetooth-capable.
  
• Despite the Bluetooth hardware being present, the device manager shows this error, indicating a problem with the device driver.
  
• When attempting to troubleshoot, I found that the Bluetooth driver's digital signature cannot be verified, suggesting a revoked signing certificate.
  

I've already tried the following troubleshooting steps without success:

• Reinstalling Bluetooth drivers obtained from the HP support website.
  
• Updating Windows and checking for driver updates.
  
• Restarting the laptop multiple times.
  
• Checking for dependencies and performing a System File Checker scan.
  

Despite these efforts, the error persists, and I'm unable to use Bluetooth functionality on my laptop.

Can anyone provide guidance on how to resolve the "Code 39" error with the Bluetooth device driver? Is there a way to address the issue with the driver's digital signature or any other troubleshooting steps I can try?

Your assistance would be greatly appreciated. Thank you!

Laptop details:

• Make and model: HP R007tx
  
• Operating system: Windows 10
  
• Bluetooth device error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
  

 

Bluetooth not working on my new HP Laptop

After reading all the questions and answers on this topic, I am still not clear about this Bluetooth problem. I have a brand new HP Laptop that came with Windows 10, and the Bluetooth icon was showing, and tried to connect it to my Bluetooth device but
it didn't work, and then all of the sudden it disappear. Could you please walk me through step by step how to install it again. And make it work this time! Thank you.

Arlette