Windows 10: New install of Win10 - cannot Add New User

Discus and support New install of Win10 - cannot Add New User in User Accounts and Family Safety to solve the problem; I had to give up on Upgrade and instead do a fresh installation. But I am STILL having problems. Cannot add a new user. When I click "Add another... Discussion in 'User Accounts and Family Safety' started by Hannele2, Jul 13, 2016.

  1. Hannele2 Win User

    New install of Win10 - cannot Add New User


    I had to give up on Upgrade and instead do a fresh installation.
    But I am STILL having problems. Cannot add a new user. When I click "Add another person to this PC" absolututely nothing happens. I assume this is not the intended behaviour. Seems to have happened a bit judging by the Google hit. Does anyone know how to fix it? Can't see anything obvious in Google.

    :)
     
    Hannele2, Jul 13, 2016
    #1

  2. Cannot add new Windows10 User

    Please answer all four (4) questions by number:

    1. Did the computer come with Win10 preinstalled or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

    2. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

    3. Did a Norton free-trial or a McAfee free-trial [<=PICK ONE!] come preinstalled on the computer
    when you bought it? (Doesn't matter if you never used or Activated it.)

    4. Have you ever run the Norton Removal Tool and/or the
    McAfee Consumer Products Removal Tool
    ?
     
    PA Bear - MS MVP, Jul 13, 2016
    #2
  3. DougM62 Win User
    Cannot add new Windows10 User

    Just upgraded to latest version of Windows10. Not able to add a new user account to my laptop that can successfully log-in. I can create the account, but when attempting to use the account for the first time the authentication process starts to log in
    and then abruptly signs out. The screen even says: Signing In....... Signing Out.

    I have no issues with the primary Admin account on the device. How do I resolve this issue?
     
    DougM62, Jul 13, 2016
    #3
  4. Brink
    Brink New Member

    New install of Win10 - cannot Add New User

    Brink, Jul 13, 2016
    #4
  5. Hannele2 Win User
    Hi Brink! Nice to see you are still around! I almost thought you'd moved on to greener pastures and left the day to day responses to others. Lord knows we need you around with Windows 10 which seems to be full of "quirks"....
    As always when I come here I am boiling over with frustration with Microsoft......

    I just found in Google something that seems to indicate that Local accounts cannot create new Accounts.
    Going to try this out now - with the real Administrator account and/or create a dummy MS account. I absolutely don't want my computer account linked to any MS online services.
     
    Hannele2, Jul 13, 2016
    #5
  6. Hannele2 Win User
    Still a problem - but there are two alternative ways to add a new user. The new interface and the old. It still works in the old interface. Clearly there is something unstable in the new layer they put on Windows - affecting the start button not displaying and clicking on links such as this with nothing happening. No error message - nothing.

    What's worse - there doesn't appear to be any fix and nobody knows much about how this new GUI works or how to troubleshoot it.

    Very unimpressed to be getting a bug like this over a year after the launch.
     
    Hannele2, Jul 19, 2016
    #6
  7. Brink
    Brink New Member
    Brink, Apr 5, 2018
    #7
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New install of Win10 - cannot Add New User

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