Windows 10: New ISP, sudden slow speeds only over the homeplugs

Hey everyone,

So I'm having a bit of an issue that for the life of me I can't figure out.

We moved to a new Internet service provider yesterday. I've always ran my desktop over homeplugs in the next room and never had an issue matching or beating the wi fi speed.



The new ISP we are with is offering the same speed and uses the same line etc. my Wi-Fi speed is exactly the same as it was with the old ISP (around 18.9Mbps Upload and 6Mbps Upload).

However on my desktop via the homeplugs I am now seeing speed test result of less than a quarter of my wi-fi speed download but similar upload (around 3Mbps Download but maintaining around 6Mbps Upload).

Homeplugs are the same, cables the same. Only changes are the ISP and the router as I'm now using the new ISP one and was using the old ISP one previously.

Can anyone help me?

I have no idea what's going on :'(

:)

 

Slow home Wi-Fi since downloading update Windows 10 version 1607

Hi,

To better assist you, kindly clarify the following:

• What internet speed should you get on your ISP?
• Have you run a speed test?
• Have you try different device like mobile to check if this slow connection is only with your computer?
• How many devices do you have in the house that use the internet?

If all devices are getting slower connection, please check it with you ISP. Looking forward to your reply.

 

How to disable hardware accelation on a new laptop with windows 10 version 1709

Does the Computer become slow while watching the video?

If Slowness together with buffering==Display driver issue

If Buffering only==Network Driver issue.

You would get the newest drivers of VGA and LAN on the following page:

https://www.asus.com/supportonly/R752NA/HelpDes...

You can check what bandwidth you are getting currently using Speed Test

Go to SpeedTest.net and run the test.

Note down the Download/Upload Speed.

Contact the ISP if you are getting not that speed you are committed.

 

By homeplugs, I take it to mean powerline adapters. Remember which powerline adapters, they prefer to be directly plugged into the wall socket and not a surge protected extension. What speed are your adapters rated for? Which cat version cables are you using?

When you move ISPs, it can take several days for the speed to equalise.

 

Hi Swrfega, thanks for your reply

Yup I do mean the powerline adaptors

They are plugged into the wall in the same place they were as with my previous ISP.

I know that as you say the speeds can take time to equalise. However my WiFi speed is already in line with what it has always been. My upload speed over the powerline is also the same. It is only the download speed over the powerline that is seeing such a crazy drop in speed compared to everything else.

With regard to the exact details of what you are saying I will have to check this when I'm home but i'll let you know

These are the poweline adaptors I have

Aztech HomePlug AV2 1200Mbps Smartlink Adapter with Mains Pass-through - PL-HL129EP

 

Try the following...
Right click on Winkey (bottom left)....click on Windows Powershell (Admin) and copy paste the following, then press enter.

netsh winsock reset

Restart computer for it to take effect.

 

When changing ISPs, the speed still needs to equalise, the status of your local network is secondary in this case.

When using the internet on a daily basis, the speed is determined by the overall speed you're paying your ISP for, not the powerline adapers. The speed from those only comes in to play when accessing another device or PC on the same network.

 

Will give this a go, thanks for the tip!

I think I know what you're saying. However I'm paying for an identical speed to my last ISP. The line both ISPs use is the same and I didn't experience this issue with the old ISP.

Also as I've said above the wi-fi speed is consistent with my old ISP. Only seeing the issue on my hardwired connection over the powerlines

 

You say you have been supplied a new router by your new ISP, if your internal wired network speeds were ok with your previous router and ISP I would be suspecting the problem is with your new router. Have you/can you try using your old router again to see if the problem still exists?

 

Unfortunately with the joy that is UK ISPs they lock them to their respective networks. I'm sure there's a way around this but I don't have the technical wizardry to do it myself at the moment

 

As a matter of interest what is the make and model of your router?

 

Yeah no worries. It's this https://accessories.talktalk.co.uk/p...x?idProduct=35

I believe it's made by D-Link but couldn't tell you what model as it's all been rebranded with the talktalk branding

Previously had the BT Homehub 5

 

You can actually use third party routers. I don't think you're technically tied to them.

 

I think the answer may be due to the fact that the Bt Home hub 5 has gigabit 1000Mbps ethernet ports and the Talktalk hub has only 100Mbps ethernet ports, this will cause a significant drop in the speed of your internal network.

 

I guess for an internal network you could attach a gigabit switch to the hub and then run your network from the switch.