Windows 10: new laptop broken ..returning..cannot delete data

new laptop broken ..returning..cannot delete data using windows recovery- at end of process get a tuff luck message

:)

 

Anyone know a free data deletion program for HDDs?

Hi all,

Anyone know of a good free data deletion program to wipe data off of a hard drive? I want to kill the data on a hard drive before returning it. It is the only hard drive in the laptop.

Regards,

*Toast :toast:

 

Laptop with broken screen How much?

I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd

 

How to return a laptop and ensure no data loss without removing manufacture installed software

I am returning a laptop I just purchased. I want to ensure removal of all of my data without removing any software installed by the manufacturer. I have:

• Uninstalled any personally installed software
  
• Disconnect OneDrive
  
• Checked my 'users' folder and removed any stragglers
  

But I can't seem to get rid of File Explorer 'recents' and the files will still open. Each time I remove files from recents, I just get a new list of the files I accessed prior to that list. There appears to be no end in sight. I have also tried these things:

• In File Explorer settings, I selected the Clear File Explorer History button
  
• Unchecked the 3 Privacy options
  
• Closed and restarted File Explorer
  

None of this is helping. If I go back and check all of the privacy boxes again everything just re-appears which basically tells me anyone can do that once I return the laptop. How can I ensure that these files will not be available?

Also, is there anything else I should consider before returning the laptop to ensure no data loss? I am concerned that if I take a complete drive erase option it could void my ability to return the laptop.