Windows 10: New Laptop BSODs - Decode BSOD dump for me, please?

Hi, all. I got a new Dell G7 7500 about a week ago, and I did a clean Windows install. Then, I started installing drivers and software, and a couple of days later after I had finished all this I started getting BSODs. I've gotten 3 so far, on 03/29, 03/31, and 04/04. Looking at the dump file in BlueScreenView, they all seem to have ntoskrnl.exe in common, but the first two point to USBSTOR.sys and a couple of other files.


I have seen plenty of people on this forum ask for help regarding specific BSOD situations, and these posts seem to all end in people asking for the MEMORY.DMP file and giving advice based on the contents of that file. With this in mind, could someone please help me stop these BSODs by taking a look at my dump file? I'd appreciate it.

:)

 

BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL

I have been getting random BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL - Source: nwifi.sys) in the last 3 days. They seem to only appear when playing videos on YouYube, but it might be a coincidence.

What has changed in the last 3 days?

Nothing on the laptop itself. I plugged in a new keyboard and mouse (both USB), and a USB hub (USB-C).
I also installed new drivers for the Intel Graphics and "Intel(R) Dynamic Platform and Thermal Framework Manager" as suggested by Dell Driver Updater, but this was an attempt to fix the BSOD, which already happened before updating these drivers.

What are the laptop info and specs?

• Text version: MEGA
  
• Speccy version (can be imported into Speccy): MEGA
  
• MsInfo32 Output: MEGA
  

Most recent dump files?

This is the content of C:\Windows\Minidump: (all 3 are the most recent BSOD dumps and match with the date and time of the BSODs)

MEGA
MEGA
MEGA

What have you tried?

I have checked with the Dell System Detect utility to see if all the drivers were up to date; 2 weren't and I updated them (as written above) but that didn't solve the issue.

I have cleaned the system Registry with the CCleaner utility, but that didn't solve the issue.

What can I do?

EDIT:

Upon suggestion, I updated the killer drivers.
All seemes fine of a while, then, after the laptop went to suspended state, I noticed the external mouse stopped working, while the touchpad worked.
After plugging and unplugging, I rebooted.
Laptop stuck to reboot for 6 min (usually takes 6 seconds) then BSOD: DRIVER_POWER_STATE_FAILURE.

Log:

MEGA

 

7 different BSoD

Hey guys,

I have a serious problem. I make it as short as possible:

• system runs 100 % fine with the 10.12
• updatet to Catalyst 11.1 -> BSoD
• updatet to 11.1 Hotfix -> BSoD
• rollback to 10.12 -> BSoD
• removed ALL AMD files manually, installed 10.12 -> BSoD

• Temps are fine
• no sfc /scannow errors
• no chkdsk errors
• Prime, Furmark all fine
• regardless what driver I install -> BSoD
• I did no hw changes, no OC

Here are my BSoDs I receive:

• 0x0000010e
• 0x1000007e
• 0x0000007e
• 0x0000004e
• 0x0000003b
• dxgmms1.sys
• PFN_LIST_CORRUPT

They all refer to the GPU of course ...

From now on I receive a BSoD every time I try to play a game (especially BC2 and SC II) even if I completely remove the old driver and make a clean install.
Apparently the 11.1 damaged my system irreparable.

Any advice or info would be very much appreciated *Smile

 

Does OCing cause BSOD "memory dumps"?

go here for a list of Possible BSODs

Troubleshooting Windows STOP Messages