Windows 10: New laptop - cannot run any apps

Discus and support New laptop - cannot run any apps in Windows 10 Software and Apps to solve the problem; Hello, I've recently gotten a new HP laptop, everytime i try to install an app onto the laptop spotify ect i download the app and then when i try to... Discussion in 'Windows 10 Software and Apps' started by JosieTaylor, Dec 21, 2020.

  1. New laptop - cannot run any apps


    Hello,


    I've recently gotten a new HP laptop, everytime i try to install an app onto the laptop spotify ect i download the app and then when i try to open the file it tells me that it is not able to and to refer to my administrator. I've tried to change my administrator options but having no luck..

    Please help i dont know what to do!!

    :)
     
    JosieTaylor, Dec 21, 2020
    #1
  2. Brink Win User

    Mail app will not open on 10041.

    Hello Adam,

    This is the suggested solution below if you haven't already tried it. New laptop - cannot run any apps :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Dec 21, 2020
    #2
  3. n-ster Win User
    n-ster, Dec 21, 2020
    #3
  4. New laptop - cannot run any apps

    Microsoft Jigsaw and Solitaire apps will not load and run

    Hello,

    Thank you for posting your query in Microsoft Community.

    As you are facing issues with Windows store download and Windows updates too, I suggest you to follow the below steps and check if it helps:

    Step 1: Try clearing the Store Cache:

    • Press the Windows key + R keys.
    • In the Run window, type
      WSReset.exe
      and click “Ok”.

    Step 2: Also I would suggest you to run
    Windows Store Troubleshooter and check if it helps:

    1. Type Troubleshooter in the
    search bar
    and click on it from the list.

    2. Click on view all and select
    Windows Store Apps
    and click next.

    3. Follow the onscreen instruction.

    Step 3: Run Windows Update Troubleshooter

    I suggest you to run the Windows Update Troubleshooter. Follow these steps to run Windows Updatetroubleshooter:

    • PressWindows key + W and type troubleshooting.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • ClickWindows Update troubleshooter.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.
    Step 4:

    I suggest you to check if the services responsible for Windows update is running. Refer to these steps:

    • Press Windows key +R, type “services.msc
    • Locate the BITS, Cryptographic, MSI Installer and the
      Windows Update Services and check if it is running.
    • If not, right click on the service and click start to start the service.
    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

    Thank You.
     
    Sangeeta Sarkar, Dec 21, 2020
    #4
Thema:

New laptop - cannot run any apps

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