Windows 10: New laptop crashes to restart during gaming

Greetings,


I have an ASUS ROG Strix GL702VS (https://amzn.to/2NukFdz), purchased in a 'Like New' condition off Amazon ~a week ago. All's working fine, except games sometimes crash to restart (CTR). The crash process is always the same: the game freezes for a few seconds, then the PC reboots.


The first game I ran was Depth. Within five mins of gameplay, CTR. Rebooted, ran again, crashed at menu screen in two mins. Several troubleshooting steps later, the game worked fine hours straight - but CTR still occurred once the next day, and the day after. Ran other games, no crash - I figured it may be from Depth's graphics intensity. Yesterday and today, however, a far less intensive game - No More Room in Hell - CTR'd also. I also noticed this time that prior to CTR the laptop was unreasonably heated rather quickly (~30 mins into the game), and more heated than ever for NMRiH. I've ran 30 min CPU stress-tests with Intel XTU and the heat was even slightly less.


I listed what I've tried to this point below. Help is appreciated.


TROUBLESHOOTING ATTEMPTED:


1. Ran latest Win 10 updates

2. Uninstalled graphics drivers and installed latest ones

3. Updated to latest DirectX

4. Installed latest Java

5. Windows factory reset

6. Executed System File Check

7. Completed Clean Boot check on startup programs and non-Microsoft Services

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Random laptop crashes in games.

thats alright bro, If it does turn out to be an overheating issue, I'll let you take all the credit for suggesting it

 

Laptop Restarts While Gaming

I recently got a new laptop with windows 10 installed on it, I was told it was a fuly functional gaming worthy laptop however I find that when I play games like The Witcher 3: Wild Hunt, No Mans Sky or even Saints Row The Third my laptop restarts suddenly.
It seems like my laptop does not care what game I'm playing or if its underworked , It only crashs when I have a game open. There is no apparent reason for it to restart and I'm at a loss, Please provide information if you have any.