Windows 10: "New" laptop doesn't see homegroup

I have an established Homegroup which all of the other computers (all running Win 10 Home) found & joined with no problems. I am trying to add an Acer 5720Z laptop with Win 10 Pro but it says "There is currently no Homegroup on the network" and invites me to start one.

The 5720 sees the other computers on the network, just not the Homegroup. Any suggestions?

:)

 

Public Folders, windows 10

Just being on the homegroup doesn't mean you see the other PCs Public folders on yours. There is no automatic merging of the content of the different PCs.

As you say, you can browse to it via the network. This is the normal way to access the content of other PCs on your network.

 

Windows 10 computers can't find Windows 7 computer in homegroup

I still can't see the other computer in the network. Whether I'm trying to logon from the desktop or through the laptop. I started over by creating a homegroup from the desktop, then taking the new password to the laptop, but there's no "JOIN" on the
laptop to enter the password, instead it asks to "CREATE" a homegroup, so I'm at a loss as to what I'm doing wrong, this should be easy, but I'm missing something, somewhere.

 

Disable the Windows Firewall
Start / Search for firewall
Select Check firewall status
Select Turn firewall on and off

If you are using a 3rd party firewall, you should know how to disable it.

Test if you can join the homegroup.

If you cannot, start the HomeGroup troubleshooter:
Start / Search for homegroup
Then select Find and fix....

Turn the firewall back on

Hope it helps

 

Turned Windows Firewall off (no other firewall present)
Still said "There is currently no Homegroup..."
Ran Homegroup troubleshooter - it ran network troubleshooter, which said it detected & fixed a connectivity problem. No Homegroup problems found.
Still says "There is currently no Homegroup..."

A while ago, while trying to get another computer to join the Homegroup (that one saw the Homegroup but wouldn't join - turned out the time had not yet synched) I read that sometimes a computer can't join a Homegroup because even though it is connected to the same router it is on a different network. I'm wondering if that could be my problem but I can't find that page now and I can't remember how they said to find out if the networks are the same and fix it....

 

AFAIK one router creates one local LAN.
Of course, if the router is connected to another router a certain way, you could then create a separate subnet. And unless you put up some extra work, devices one one subnet cannot see the others on the second subnet.

 

Is IP version 6 and NetBIOS running ip6 is needed for homegroup

 

mQ573: That's what I thought but I am new to figuring this stuff out myself. It does see the other computers on the network but it won't connect to them...

Samuria: I don't know how to check that. Can you tell me please?

 

You didn't get the usual message "Your network connection must have IPv6 enabled".

Still, an easy way to check for IPV6 is opening a command prompt and typing IPCONFIG /ALL.
Look for a line starting with Link-local IPv6 Address . . . . . Do you see something after (like, but not exactly fe80::4d2d:9a8:1e9e:de11%11(Preferred) ?

 

When I do that a command window flashes on for a split second and disappears to fast for me to read anything.

 

You have to open a command prompt window.
Start / Type cmd.exe in search / 2-click on cmd.exe.
In the new window, enter IPCONFIG /ALL, and close it afterwards like any window.

 

D'OH! I was opening the run dialog (win+r) and typing it in there. If I did this stuff more often I would have remembered to type cmd in run and then type ipconfig /all at the command prompt.

Here's a pic of it. It shows a Link-local IPv6 address and it says NetBios over Tcpip is enabled. It also says there is an IPv4 address

 

So far, so good. It's probably not an IPV6 issue.

Do you still experience the issue?

Afterthoughts:

- You wouldn't have two machines with the same name, do you?

- I see you're using a wireless connection. Would you have wireless isolation on your router turned on ?

 

No change.

I don't think I have wireless isolation turned on. There are other computers connected wirelessly with no problem. Anyway, I tried plugging in a USB cable and it did the same thing.

I have been naming each computer by its model number so that I can tell which is which from the other ones. This is the only Acer-5720Z (so far).

 

Check that the following services are running:
Peer Networking Grouping and
PNRP Machine Name Publication Service

To see the services: Start / Enter services.msc in Search Bar / Click on services.msc
You'll see a list of installed services. You can click on Extended tab at the bottom to get more real estate.

Verify the above above services are started; if not, r-click on the service, select start and see if it works.