Windows 10: New laptop hardware or software issues... or Operating System issues?

So I just purchased a new HP pavilion gaming laptop, with windows 10. I don't like flashy, I don't use many features. I mostly am a competitive gamer and barely if ever even use the internet.f


The first thing when I loaded it up, I was stunned by how much bloatware in my mind is malware, completely useless and flashy junk there was that I didn't need, at all.


Now my problem isn't this, it's that when I load a game, or a game begins running, I am kicked out essentially by unusually long load times. I have a older laptop from 2008, with windows xp that runs every game perfectly, with no lag or any issues. This machine is brand new, with newer 'stronger' and 'faster' parts, but cannot even load some of the oldest games I play.


I'm wondering what the issue is here?


I've looked online and seen that there are forums and major companies cnet, Slashdot tearing up for additions like going to the windows key to open a file and finding there is nothing but 'store advertisements, the weather' and other bloat that pop up.


Is it really windows 10 that destroyed my brand new machine? I mean I just bought this thing, there's no reason why this thing shouldn't be able to handle games from the 90's is there?

:)

 

Optical Drive Issue

Hello Anak –

Appreciate your detailed return. Your added steps really helped.

Assuming I did the steps correctly, this is where I am now.

Screenshot 12 shows my CD Disc shortcut on my desktop.
Screenshot 10 shows the CD Drive shortcut listed in the “Send to” listing.
Screenshot 11 shows the “Send to” listing after the steps were taken, but the CD drive name is not listed.

So, it appears the steps did not work for me. And, I did try the steps, “If it still won’t do ……” and still no luck.

What do you think?

JerryA

 

either a hardware issue or a software issue

Hi,

This issue can be caused by driver problems or software that is not compatible with Windows 10.

For us to better assist you, please answer the following questions:

• Can you still boot your computer normally?
• Have you made any software or hardware changes on your computer prior to the issue?
• What do you mean by "it will begin to give me the error reference by pointer"?
  Can you tell us the exact error message?

As an initial troubleshooting step, we recommend following the solution provided on this
article to resolve Blue Screen errors on Windows 10.

Update us with the outcome so we can provide further assistance.

 

either a hardware issue or a software issue

Thank you for the information.

REFERENCE_BY_POINTER error usually appears after installing a new hardware or software. You can also get this error if the device driver is incorrectly configured or corrupted.

As an initial troubleshooting step, we recommend running the System File Checker tool
to scan and repair missing or corrupted system files on Windows 10.

We also suggest updating all the device drivers on your computer and see if the issue will persist. Click
here for more information on how to update the drivers on Windows 10.

Update us with the outcome so we can provide further assistance.

*If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem."