Windows 10: New laptop, need to create a system backup.

When I purchased my new windows laptop the sales person advised me to buy a thumb drive and create a backup disc. Can someone advise me? Thanks in advance.

:)

 

Creating a System Image backup - keeps looping

Hi,

Thank you for giving us an opportunity to assist you with the query.

I understand the inconvenience caused, now that you have me with you let me take care of this.

The system image is exactly like the mirrored copy of the Operating System which contains the configuration of the Operating System. When you create backup system image your windows 10 comes back to the same position at when the image was created earlier.

As an initial step, I suggest you to make sure that the services required for backup to run successfully is enabled. Refer to these steps:

• 
  Press Windows + R
  keys, type services.msc and press Enter.
  
• 
  In the services window, locate the services
  File history service and the Volume shadow copy service and check if they are running.
  
• 
  If they are not running, right-click and select
  Start to manually start the service.
  
• 
  Check if you are able to create a backup now.
  

Step 1: I suggest you to follow the steps from the below article created by

Andre Da Costa and check if it helps.

How to: Create a system image in Windows 10

http://answers.microsoft.com/en-us/...ndows-10/84fa6683-e3ac-4e93-9139-368af9267869

Step 2: If the issue still persists, I suggest you to boot the computer in a clean boot state and then check.

Booting the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue. You can refer to this article for more information:

http://support.microsoft.com/kb/929135

Note: After troubleshooting, reset the computer to start as usual. Refer to the step
How to set the computer to start as usual after clean boot troubleshooting under more information.

Hope it helps.

Let us know the status, we are glad to assist you further.

 

Backup skipped

Hi Ken,

For us to better isolate your concern, we need additional information. Kindly answer the following questions below:

• Are your backing up files or creating a system image?
  
• Are you getting any error messages?
  
• What troubleshooting steps have you done so far?
  

In the meantime, we suggest deleting the backup you created and create a new one. Click this
article
and follow the steps on how to create a backup.

We'll keep an eye out for your response.

 

Can't create a Restore flash backup in Win 10

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help resolve the issue.

As per the information that you have provided, I suggest that you perform Power Drain and restart the backup process and check if you get the same error.

To perform Power Drain and check if you are able to create the backup. To do so follow the steps below:

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Hope this helps