Windows 10: New laptop, reboot after upgrade and got blue screen. Cannot reset or restore

Discus and support New laptop, reboot after upgrade and got blue screen. Cannot reset or restore in Windows 10 Software and Apps to solve the problem; Hello, So, new laptop with windows 11 pro. Made some changes and issued a restore. It rebooted, and than blue screen.I followed many steps online but... Discussion in 'Windows 10 Software and Apps' started by frankl_830, Oct 13, 2023.

  1. New laptop, reboot after upgrade and got blue screen. Cannot reset or restore


    Hello, So, new laptop with windows 11 pro. Made some changes and issued a restore. It rebooted, and than blue screen.I followed many steps online but with same results with blue screen.I ran the scan in the command prompt, it repaired some corrupted files but same issue.The worse part is, i wasn't able to capture the bitlocker key. I think my only option is to re-install using the create windows 11 flash drive.Can someone please help me and put me in the right direction.

    :)
     
    frankl_830, Oct 13, 2023
    #1

  2. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Oct 13, 2023
    #2
  3. Nikhar_K Win User
    Blue Screen error with Bad_System_Config_Info after an upgrade

    Hi Jan,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts take by you in resolving the issue. I understand that after an upgrade you are receive Blue Screen error on the computer with Bad_System_Config_Info. I’ll help you with the issue.



    However, please let us know:



    • May I know the update that was installed on the computer recently?
    • What is the complete model number of the computer that you are using?


    The “Bad_System_Config_Info” error means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. I would suggest you to refer the steps mentioned in the article

    Error 0x74: Bad_system_config_info
    and see if that helps.



    Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



    You may also want to refer the steps mentioned in the article
    Troubleshoot blue screen errors
    . Select
    After an update was installed
    and perform the suggested steps.



    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 13, 2023
    #3
  4. New laptop, reboot after upgrade and got blue screen. Cannot reset or restore

    Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Oct 13, 2023
    #4
Thema:

New laptop, reboot after upgrade and got blue screen. Cannot reset or restore

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